Global Head of Education - FTC

Medik8; Borehamwood; On-site; GBP 75,000 - 85,000; Full time

Benefits offered by this job

Wellbeing

Rewards

Growth

Impact

Job summary

Medik8 is seeking a Global Head of Education on a 6-month maternity cover contract. Hybrid work arrangement with 3 days in the office and 2 from home, based near Borehamwood with relocation planned to Hay's Galleria in 2027.

The role leads global education strategy, oversees LMS, and drives commercial growth through education initiatives. The ideal candidate will have substantial global education leadership experience in skincare, strong LMS expertise, and the ability to influence regional

Qualifications

• Substantial experience leading global or multi-regional education strategies within skincare, cosmetics, or premium professional services.
• Experience coaching, developing, and managing direct reports.
• Skilled in LMS implementation, tracking adoption metrics and deriving actionable insights.

Responsibilities

• Define and lead a global education strategy aligned to commercial priorities.
• Drive measurable brand growth, market expansion, and ROI through education.
• Develop education initiatives that drive customer acquisition, treatment adoption, retail conversion and long term business growth.
• Oversee optimisation and adoption of the Medik8 Learning Management System (LMS) Phase 2.
• Measure education effectiveness using engagement, adoption and commercial performance KPIs.
• Adapt global strategies for relevance and effectiveness in key international markets (North America and ROW).
• Support regional teams in creating culturally attuned and locally impactful educational content.
• Cultivate strategic partnerships with distributors, retailers, professionals, and key customers.
• Identify emerging education opportunities, customer needs and industry trends to strengthen Medik8's position.
• Represent Medik8 at events, digital platforms, and media appearances.
• Be a visible ambassador of the Medik8 education ethos internationally.
• Ensure delivery of best-in-class training and educational standards across all markets.
• Manage a team of 2 Junior Educators; collaborate with Commercial, Marketing, Sales, and Product teams.
• Monitor education effectiveness through engagement, adoption and commercial KPIs.
• Analyse customer insights to optimise education programmes and improve business performance.
• Demonstrate ROI of education initiatives through measurable commercial outcomes.
• Own and manage the global education budget ensuring effective investment and resource allocation.

Skills

Leadership

Global strategy

Strategic thinking

Travel flexibility

Education

Beauty Therapy NVQ Level 3 or equivalent

Tools

LMS implementation

Job description

Are you a visionary leader passionate about shaping the future of skincare education on a global scale? Do you thrive on accelerating brand recognition, expanding market share, and driving commercial growth through innovative educational strategies? Medik8, a pioneering leader in professional skincare, is seeking an exceptional Global Head of Education to lead our dynamic education initiatives on a 6 month maternity cover contract and cement our position as an industry leader.

The Details

• Salary: £75,000 to £85,000
• Duration: 6 month fixed term contract
• Hybrid working: 3 days per week in the office, 2 days from home
• Current office location: Centennial Park, Elstree but relocating to Hay's Galleria from January 2027

Key Responsibilities

Strategic Vision & Leadership

• Define and lead a global education strategy aligned to commercial priorities
• Drive measurable brand growth, market expansion, and ROI through education
• Develop education initiatives that drive customer acquisition, treatment adoption, retail conversion and long term business growth

Learning Ecosystem Development

• Oversee optimisation and adoption of the Medik8 Learning Management System (LMS) Phase 2
• Measure education effectiveness using engagement, adoption and commercial performance KPIs

Regional Alignment & Localisation

• Adapt global strategies for relevance and effectiveness in key international markets (particularly US and Rest of World)
• Support regional teams in creating culturally attuned and locally impactful educational content

Partner & Customer Engagement

• Cultivate strategic partnerships with distributors, retailers, professionals, and key customers

Market Expansion & Innovation

• Support successful entry into new markets through commercially relevant education strategies.
• Identify emerging education opportunities, customer needs and industry trends to strengthen Medik8's competitive position.

Brand Representation

• Represent Medik8 at events, digital platforms, and media appearances
• Be a visible, credible ambassador of the Medik8 education ethos internationally

Internal Leadership & Collaboration

• Ensure delivery of best-in-class training and educational standards across all markets
• Manage a team of 2 Junior Educators, ensuring projects are delivered to completion
• Partner cross-functionally with Commercial, Marketing, Sales, and Product teams to deliver commercially impactful education programmes.
• Ensure education strategies support product launches, commercial campaigns and key business priorities.
• Use customer feedback and commercial insights to continuously improve educational programmes.

Commercial Performance & Insights

• Monitor education effectiveness through engagement, adoption and commercial KPIs.
• Analyse customer insights to optimise education programmes and improve business performance.
• Demonstrate ROI of education initiatives through measurable commercial outcomes.
• Own and manage the global education budget ensuring effective investment, resource allocation and measurable return on investment aligned with commercial priorities.

Requirements

Essential Criteria

• NVQ Level 3 or equivalent in Beauty Therapy or a closely related discipline.
• Substantial experience leading global or multi-regional education strategies within skincare, cosmetics, or premium professional services.
• Demonstrable expertise adapting overarching strategies for regional nuances, specifically across North American and ROW markets.
• Skilled in LMS implementation, tracking adoption metrics, and deriving actionable insights to improve performance.
• Proven capability managing departmental budgets and tying education output directly to sales growth, customer retention, and ROI.
• Demonstrable experience coaching, developing, and managing direct reports.
• Comfort and availability to travel up to 50% of the time (domestic and international) and support occasional weekend events as needed.

Desirable Criteria

• Broad background spanning both professional treatment networks and high-street retail channels.
• Experience scaling educational initiatives within high-growth, fast-paced commercial environments.

About us

Founded in 2009 by UK scientists and brothers, we are a British, B Corp™ certified skincare brand renowned for clinical results without compromise. Our mission is to simplify the route to great skin through our pioneering CSA Philosophy®: Vitamin C plus Sunscreen by day, and Vitamin A by night.

Culture & Benefits

We are a team of collaborative go-givers fuelled by a purpose-driven mentality. Innovation is at our core; we pride ourselves on doing everything in-house, challenging the norm and pushing the boundaries of possibility. We work with integrity and agility, ensuring our commitment to sustainability and quality is never compromised. Above all, we believe in community. Our diverse talents work cross-functionally because we know we achieve more together. It's just who we are!

Some of the perks of being part of the Medik8 team include

• Wellbeing: 25 days holiday + bank holidays, Flexible & Hybrid working, Private Medical Insurance, Mental Health support.
• Rewards: 75% Discount + Annual Product Allowance, Annual Performance Bonus, Long Service Awards.
• Growth: Up-skilling support, regular Lunch & Learns, Flexible Career opportunities.
• Impact: 2 Volunteering days per year, Matched Charitable Giving Scheme.

Our BCorp Commitment to JEDI (Justice, Equity, Diversity & Inclusion)

At Medik8, we are committed to cultivating a diverse, equitable, and inclusive workplace where every individual feels respected, valued, and empowered. We believe a rich tapestry of backgrounds, cultures, and perspectives fuels the innovation behind our products.

Research shows many candidates only apply if they meet 100% of a job description, however, we use the \"60% Rule\": if you meet over 60% of the requirements and have the passion to learn the rest, we want to hear from you.

Our Inclusive Hiring Standards

• Fair Chance Hiring: To support systemic justice, we do not request criminal record or credit checks during the application stage (unless legally required for the role).
• Blind Recruiting: We use anonymised CV screening to focus purely on your talent and reduce bias.
• Disability Confident: As a Level 2 employer, we guarantee an interview to disabled applicants who meet the minimum role criteria.
• Immigration Integrity: We welcome all applicants within current Home Office guidance on sponsorship and Right to Work. We never artificially manipulate role scopes or salaries to meet requirements.