Head of Workplace Experience - Lead Multi-Site Transformation

Mitie Cleaning & Hygiene Services; Oxford; Híbrido; GBP 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Virtual GP

Salary Finance

Lifestyle benefits platform (Choices)

MiDeals discounts

Cycle-to-work

Enhanced pension contributions

Mitie Matching Shares

Descripción de la vacante

Mitie Signature is seeking an exceptional Head of Workplace Experience to lead the next chapter of our workplace experience transformation across a national portfolio. Shape strategy across multiple locations, combining hospitality, workplace services, customer experience and culture to create workplaces people want to be part of.

You will inspire and develop high-performing teams, partner with senior stakeholders, and drive continuous improvement while balancing safety, compliance and

Formación

• Leadership experience in Workplace Experience, Facilities Management or related field.
• Proven ability to lead multi-site operations and transformation programmes.
• Strong stakeholder management and commercial awareness.

Responsabilidades

• Shape workplace experiences across multiple locations and drive strategy.
• Inspire, coach and develop high-performing teams.
• Deliver seamless service excellence balancing operations, customer experience and commercial results.
• Build strategic partnerships with senior stakeholders and clients.
• Ensure safe, compliant environments and governance across sites.

Conocimientos

Leadership

Stakeholder management

Workplace experience

Transformation & change management

Descripción del empleo

Mitie Signature is seeking an exceptional Head of Workplace Experience to lead the next chapter of our workplace experience transformation across a national portfolio. Shape strategy across multiple locations, combining hospitality, workplace services, customer experience and culture to create workplaces people want to be part of.

You will inspire and develop high-performing teams, partner with senior stakeholders, and drive continuous improvement while balancing safety, compliance and