Head of Workplace Experience & Hospitality

CBRE; Cambridge; In loco; GBP 42.000 - 68.000; Tempo pieno

Descrizione del lavoro

CBRE is seeking a Workplace Experience Lead to shape the workplace journey, welcoming colleagues and visitors with hospitality-led service. You will embed standards, lead the Experience team, and partner with client teams to deliver consistent front-of-house, events and visitor management.

In a nine-month engagement, you will review current services, implement improvements, and develop an Experience Playbook.

Mansioni

• Lead the Workplace Experience team, providing day-to-day leadership and prioritising service delivery.
• Review and improve hospitality standards across Front of House, visitor management and workplace events.
• Develop and embed a Workplace Experience Playbook with clear principles, standards and templates.
• Coordinate with Arm people, customers and partners to ensure a welcoming, professional experience.
• Pilot new initiatives and refine improvements through operational delivery.

Descrizione del lavoro

CBRE is seeking a Workplace Experience Lead to shape the workplace journey, welcoming colleagues and visitors with hospitality-led service. You will embed standards, lead the Experience team, and partner with client teams to deliver consistent front-of-house, events and visitor management.

In a nine-month engagement, you will review current services, implement improvements, and develop an Experience Playbook.