Head of Volunteering

Birmingham Hospice; Birmingham; Hybrid; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Generous benefit package

Make a real difference in people’s lives

Job summary

A compassionate charity organization in Birmingham is seeking a Head of Volunteering to lead and shape the volunteering strategy. You will drive recruitment, engagement, and ensure volunteers feel valued. Required skills include strong leadership, stakeholder engagement, and change management in a multi-site context. The role offers a generous benefit package and the chance to make a real impact in the community. A UK driver’s license and access to a car are essential for this full-time position.

Qualifications

• Proven experience in volunteer management across complex, multi-site organisations.
• Passion for inclusion and community engagement.
• Strong ability to influence and lead change.

Responsibilities

• Drive the development and delivery of the volunteering strategy.
• Champion best practice in recruitment and retention of volunteers.
• Collaborate to embed volunteering into every service.
• Evaluate impact and improve the volunteer experience.

Skills

Leadership

Stakeholder engagement

Change management

Community engagement

Inclusion

Job description

Head of Volunteering – Birmingham Hospice

Location: Hybrid working with multi-site working

Hours: 37.5 hours per week

DBS Requirement: Enhanced check

Make a lasting impact. Lead volunteering with purpose.

At Birmingham Hospice, our volunteers are the heart of everything we do—supporting patients and families through life’s most challenging moments. We’re looking for a collaborative and values driven leader to shape the future of volunteering across our organisation.

About the Role

Reporting to the Director of People and Culture, the Head of Volunteering will drive the development of our volunteer strategy, champion best practice, and work closely with teams to embed volunteering into every part of hospice life. You will drive recruitment, engagement, and recognition, ensuring our volunteers feel valued and empowered.

• Drive the development and delivery of our volunteering strategy
• Champion best practice in recruitment, training, and retention of our volunteers
• Collaborate with teams to embed volunteering into every service
• Drive inclusive recruitment campaigns and community engagement
• Build on our current recognition programmes and ensure the volunteer voice is heard
• Evaluate impact and continuously improve the volunteer experience
• Represent Birmingham Hospice locally and nationally as a leader in volunteering

You’ll be the trusted advisor for all things volunteering—supporting managers, influencing culture, and ensuring our volunteers feel valued, supported, and empowered.

What you will bring

Proven experience in volunteer management across complex, multi-site organisations. We welcome transferrable skills and experience from other sectors.

• A passion for inclusion, community engagement, and continuous improvement
• Strong leadership, stakeholder engagement and change management skills
• The ability to influence, innovate, and lead change.

Why Birmingham Hospice?

• Be part of a values-driven, forward-thinking charity
• Enjoy a generous benefit package
• Make a real difference in people’s lives

To find out more about this exciting opportunity, click on the QR code or visit the jobs portal on our website by using the link below.

A UK driver’s licence, business insurance cover, and access to a car for work purposes is essential to this role.

For an informal discussion about the role, please contact:
Michelle Stuteley, Director of People and Culture: [e-mail]

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim.

We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

Seniority level: Mid-Senior level. Employment type: Full-time. Job function: Health Care Provider.