Volunteer Coordinator

HOSPICE UK; Greater London; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

27 days holiday

NHS Pension Scheme

Season ticket loan

Health Cash Plan

Cycle to work scheme

Job summary

St Joseph's Hospice is seeking a Volunteer Coordinator to join the Volunteers team. The role focuses on onboarding volunteers from recruitment to completion and delivering high-quality administrative support across the hospice.

The position requires strong IT skills (Outlook, Word, Excel, PowerPoint) and excellent communication. It offers a permanent contract and a band 4 salary, with 37.5 hours per week in London.

Qualifications

• Experience in administration and supporting the public in a charity environment.
• Ability to onboard volunteers from recruitment to completion and provide high-quality admin support.
• Strong IT skills and ability to use Outlook, Word, Excel and PowerPoint.

Responsibilities

• Onboard all new volunteers from recruitment to completion.
• Provide comprehensive administrative support to teams and volunteers.
• Assist in coordinating volunteer activities and DBS checks as required.

Skills

Interpersonal communication

Administrative experience

Public engagement

Charity environment experience

Tools

Outlook

Word

Excel

PowerPoint

Databases & Internet

Job description

Volunteer Coordinator

Salary: Band 4 £30,663.89 - £34,743.44 per annum

Contract Type: Permanent

Hours of work: 37.5 per week

About the job role

We have an exciting opportunity for a Volunteer Coordinator in our Volunteers team at St Joseph's Hospice. We are looking for someone who has experience in administration and supporting the public and working in a charity environment. The Administrative Coordinator role will involve onboarding all new volunteers from recruitment to completion, providing a comprehensive and high-quality administrative support service to teams and volunteers across the hospice.

About you

• Effective communication and interpersonal skills and the ability to relate to people from wide variety of backgrounds.
• Excellent IT Skills such as Outlook, Word, Excel, PowerPoint, Databases & Internet
• PR and presentation skills e.g. ability to present Dept. at Induction training and meetings
• Understanding and appreciation of the reasons why people volunteer.

Where you’ll work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services-delivered at home, in our in-patient unit, and through out-patient clinics-are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket loan
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Equal opportunities

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

For further information, please contact the People Team at [e-mail] and 0208 525 3031.

Closing date

Closing date: 22nd September 2026

Interview date

Interview date: w/c 28th September / 5 October 2026