Head of Ticketing & Fan Experience

Sunderland AFC; Sunderland; On-site; GBP 65,000 - 90,000; Full time

Job summary

Sunderland AFC is seeking a Head of Ticketing to lead the Club’s ticketing operation for Men’s and Women’s fixtures and events at the Stadium of Light. You will set strategic direction, manage pricing, inventory and technology, and drive exceptional supporter journeys.

You will lead the day-to-day ticketing team, build relationships with supporter groups, leagues and partners, and use data and feedback to maximise attendance and revenue while delivering outstanding customer service.

Job description

Sunderland AFC is seeking a Head of Ticketing to lead the Club’s ticketing operation for Men’s and Women’s fixtures and events at the Stadium of Light. You will set strategic direction, manage pricing, inventory and technology, and drive exceptional supporter journeys.

You will lead the day-to-day ticketing team, build relationships with supporter groups, leagues and partners, and use data and feedback to maximise attendance and revenue while delivering outstanding customer service.