Head of Sales

John D Wood & Co.; Pennington; On-site; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Generous holiday allowance (25–30 days

Perks at Work discount scheme

Team recognition and awards

Internal social committee events

Job summary

John D Wood & Co. in Lymington is seeking a Head of Sales to lead the office, achieve branch targets and enhance profitability while delivering exceptional client service.

You will oversee market appraisals, property listings, sales progression and negotiations, using data and market insights to provide weekly client updates and guidance.

The role includes performance reviews, staff development and maintaining all marketing materials and listings to reflect current market conditions.

Qualifications

• Proven experience managing a branch.
• Ability to build rapport and develop long standing relationships.
• Capable of working under pressure in a fast changing environment.
• Conduct, appearance and attitude that enhance reputation.
• Exceptional written and verbal communication skills.
• Empathy and understanding.
• Dynamic team leadership with individual flair.
• Computer literate with MS Office and Outlook.
• Excellent organisational, prioritisation and planning skills.
• Full and clean driving licence.

Responsibilities

• Achieve branch targets for the office.
• Deliver profitability, market share and group value objectives.
• Manage client interactions across appraisals, listings, sales progression and negotiations.
• Use data and market trends to provide weekly client updates and guidance.
• Conduct monthly performance reviews with each team member.
• Comply with service standards and legislation.
• Oversee marketing of new and existing properties.
• Maintain client brochures, text, floor plans and price changes.
• Produce documentation for new listings (agreements, AML forms, fact finds).
• Oversee recruitment for the office.

Skills

Branch leadership

Client relationship building

Negotiation

Communication

Team development

Organisational planning

Driving licence

Tools

Microsoft Office

Outlook

Job description

We are looking to recruit a Head of Sales for our Lymington office.

Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of success in marketing at a national and international level, with over half of our business coming through referral and recommendation. Trusted for generations, we have specialised in selling residential property in London and South of England for 150 years.

About the Role:

The successful Head of Sales will be responsible for:

• Achieving the branch targets for your office.
• Accountability for delivery of both individual and collective objectives including profitability, improved market share and increased group value.
• Professionally dealing with clients and customers in all aspects of estate agency, including market appraisals, property listings, sales progression and negotiations, ensuring that this is in line with the company sales process.
• Using data, feedback and interpreting market trends to deliver weekly updates to every client, offering advice and recommendations to facilitate a successful transaction.
• Conduct a monthly performance review with every team member, validating performance, challenging them to fulfil their potential and identifying training and development needs.
• Abiding by service standards and all legislation.
• Maintaining all aspects of the marketing of new and existing properties.
• Key to our on-going client care, you will ensure that client brochures are maintained and updated as necessary including all text, floor plans, photographs and price changes.
• Producing all documentation for new listings including agency agreements, money laundering forms, fact finds and any other relevant documentation.
• Overseeing the recruitment process for their office.

Skills and experience:

The successful Head of Sales will have the following attributes;

• Proven experience managing a successful branch.
• The ability to build rapport and develop long standing relationships.
• The capability of working effectively under pressure and in a fast changing environment.
• Conduct, personal appearance and attitude that enhance the company’s reputation.
• Exceptional written and verbal communication skills.
• Empathy and understanding.
• A dynamic team leader with Individual flair.
• Computer literate with experience of Microsoft Office suite and Outlook.
• Excellent organisational, prioritisation and planning skills.
• Full and clean driving licence.
• Generous holiday allowance starting at 25 days increasing to 30 (length of service depending)
• The opportunity to work for one of Englands’ oldest estate agencies known for delivering excellent customer service.
• Team recognition and awards
• Our very popular internal social committee connecting colleagues through sport and other social fun events.
• You will also be entitled to our award winning `Perks at Work` discount scheme offering staff along with their family & friends excellent discounted property services

At John D Wood & Co. our passion for property and strong focus on people set us apart. We don’t see buying, selling, renting and letting as processes - for us, they’re all about important, life-changing moments. This is why we empower our people to create exceptional experiences. The size and scale of our business will open up exciting opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility. Meanwhile, the fact that we’re always highly responsive to change makes this an incredibly inspiring place to develop your career.