Head of Project Management Office

MOTORS; Greater London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Head of PMO to lead a transformative project aimed at enhancing dealer partnerships and driving revenue growth. This role requires a proactive leader with extensive experience in project management and commercial transformation. You will collaborate across various departments, ensuring effective communication and alignment to achieve project goals. Join a dynamic team that values adaptability and creativity in a fast-paced environment, where your contributions will directly impact the future of the automotive marketplace.

Benefits

Competitive Pay

Discretionary Bonus

Pension Scheme

25 Days Holiday

Private Healthcare Insurance

Online Private GP Service

Free Counseling and Support

Generous Family Friendly Leave

Social & Inclusion Calendar

Free Food and Beverage

Qualifications

• Experience in managing complex commercial projects.
• Strong understanding of marketplace business models.

Responsibilities

• Oversee project delivery and ensure alignment across departments.
• Coordinate communication with stakeholders and report progress.

Skills

Project Management

Commercial Transformation

Salesforce

Data Analysis

Stakeholder Management

Education

Bachelor's Degree in Business or related field

Project Management Certification

Tools

Salesforce.com

Netsuite

Stripe

Job description

At MOTORS, we like to say that we know MOTORS!

Millions of people come to us every month to find their next car, because we keep the car search process simple. We have hundreds of thousands of used cars listed for sale by dealers nationwide, and guides, advice, tips and reviews to help buyers find the right one. We don't just help consumers, though.

For our dealer partners, we offer a unique advertising ecosystem that allows them to get their cars seen by buyers across some of the UK’s biggest car search sites: MOTORS, Cazoo, eBay, Gumtree and Parkers.

In 2024 we acquired Cazoo, one of the UK’s most recognised automotive brands, marking the start of an exciting new chapter. We’re now building on Cazoo’s strong brand recognition to create the next-generation car search experience—one that’s simpler, smarter, and more transparent.

We’re excited about what’s ahead, and we’re looking for ambitious, adaptable team members who thrive in a fast-moving, evolving business.

The Role:

We are looking for a Head of PMO (FTC) to implement new pricing and packaging options that have the potential to significantly accelerate the growth of the business. The business has worked with a leading strategy consultancy to create an innovative model that allows it to grow in partnership with its dealer customers.

Implementation of the initiative requires cross-functional effort with impact across sales, operations, product, technology and finance. The Head of Project Management Office will be responsible for overseeing the delivery of the overall project.

The individual will ensure strong communication and alignment between departments and work proactively to help resolve and escalate issues that may threaten the project’s success.

This is expected to be a 9-12 month project to ensure that the business has prepared properly.

Success will be measured by effective implementation translating into dealer adoption and revenue growth. The Head of PMO will bring significant experience in complex commercial projects with a proven ability to work with multiple disciplines.

Reports to: Chief Operating Officer

Location: Hybrid Remote (Weekly office travel expected)

Employment Type: Fixed Term Contract

Key responsibilities:

• Create and oversee project plan - be seen as the delivery owner within the business - taking a proactive, energetic approach to ensuring delivery
• Coordinate regular and effective communication with key project stakeholders to track progress
• Report to Leadership Team on progress and escalate issues with resolution suggestions
• Work alongside existing team set-ups for planning and delivery to create alignment with overall plan - including Salesforce development, Product & Technology, Marketing, Finance and Sales
• Support with strategic implementation and data analysis

Key attributes:

• Experience with significant commercial/finance transformation projects
• Proven project management office credentials
• Understanding of marketplace businesses an advantage
• Understanding of technical/platform aspects of marketplaces including Salesforce.com as primary CRM, commercial operations and finance
• Strong communication skills and ability to work collaboratively with stakeholders across the business
• Ability to work at pace in a dynamic environment whilst continuing to meet deadlines and manage stakeholders
• Customer-centric thinking - empathetic to end-user delivery

Skills & Competencies

• Experience of delivering commercially focused projects in technology driven environments
• Significant project management capabilities including
• Ability to define scope, timelines, and milestones
• Aligning projects with business strategy
• Identifying, mitigating, and managing project risks
• Optimise people, budget, and tools across the project
• Exceptional communication, presentation, and interpersonal skills.
• Ability to design and deliver engaging materials to support project communication.
• High level of collaboration to create cross-functional alignment – running workshops with various teams including sales, product, operations, finance and engineering to resolve friction points.
• Understanding of Salesforce.com, Stripe, and Netsuite, as well as interaction with commercial operations, product and technology.
• Analytical mindset with the ability to derive insights from data.
• Strong project management and organizational skills.

At MOTORS, we’re fearlessly committed to helping car buyers and dealers save time, money, and energy. If you’re ready to challenge the status quo, give it your all, and come out smiling, you’ll fit right in. You can expect a fast pace, plenty of support and a commitment to work flexibility. Are you ready?

Perks & Benefits

We offer a supportive, flexible, and growth-focused workplace. At Motors you will have a healthy work-life balance, continuous learning, remote work options, and engaging challenges. Join us for a fulfilling career where your well-being is a priority.

Financial reward

• Competitive Pay
• Discretionary Bonus
• Pension Scheme (up to 9% Employer Contribution)
• Employee recognition scheme with great financial prizes ££

Work-life balance ️

• 25 days holiday per year growing with length of service
• Hybrid and UK Remote working depending on role
• Generous Family Friendly Leave
• Free counseling and support (for when you might need it)

Health & Insurance

• Private Healthcare Insurance
• Private Dental insurance cover & Cashback.
• Online private GP service.
• Generous sick pay support
• Life assurance policy (x4 Life Assurance)

Other

• Social & Inclusion Calendar - packed with events.
• Free food and beverage in our office locations

Diversity & Inclusion at Motors

Here at Motors we are on a mission to create a culture where all our teams are inspired to share their passion, talents and ideas with equal opportunities for growth and career development throughout both of our brands.

We know that a diverse and inclusive team drives creativity and makes both our brands stronger. That’s why we’re committed to discovering new talent and employing people who reflect the nature of the society around us, so that when you join Motors you can be you!