Head of Product - Platform & Content

Bright Horizons; Greater London; On-site; GBP 100,000 - 150,000; Full time

Job summary

Bright Horizons is seeking an experienced Head of Product Platform and Content to steer the strategy, growth and commercial success of our digital platforms, Work + Family Space and Parental Leave Toolkit. You will own the product proposition, go-to-market strategy, content direction and client engagement roadmap, driving adoption and retention across platforms.

Reporting to the Executive Director of Work + Family, you will lead a multidisciplinary team, partner with Sales, Marketing and Client

Qualifications

• Bachelor's degree is required.
• MBA or advanced degree or relevant professional experience preferred.
• Desirable experience in professional services, HR tech, benefits administration or related industries.

Responsibilities

• Develop and own the strategic roadmap for our platform products.
• Lead product positioning, commercial proposition and go-to-market activity.
• Drive user engagement, adoption and retention through data-led decision making.
• Shape and deliver the platform content strategy.
• Lead and develop a multidisciplinary product and content team.
• Partner with Sales, Marketing and Client Engagement teams to support growth.
• Identify partnership opportunities and support platform innovation.
• Use analytics and customer insight to inform product priorities and measure success.
• Support the scaling of our platform offering across multiple markets.

Education

Bachelor's degree

MBA or advanced degree

Job description

We're looking for an experienced Head of Product Platform and Content to lead the strategy, growth and commercial success of our digital platforms, Work + Family Space and Parental Leave Toolkit. Reporting to the Executive Director of Work + Family, you'll own the product proposition, go-to-market strategy, content direction and client engagement roadmap, helping drive adoption, retention and growth across our platform products. Working closely with Product Development, Marketing, Sales, Client Engagement and Content teams, you'll play a key role in delivering our ambitious growth plans and creating an outstanding experience for users and clients.

• Develop and own the strategic roadmap for our platform products
• Lead product positioning, commercial proposition and go-to-market activity
• Drive user engagement, adoption and retention through data-led decision making
• Shape and deliver the platform content strategy
• Lead and develop a multidisciplinary product and content team
• Partner with Sales, Marketing and Client Engagement teams to support growth
• Identify partnership opportunities and support platform innovation
• Use analytics and customer insight to inform product priorities and measure success
• Support the scaling of our platform offering across multiple markets
• A track record of growing digital platforms and improving user engagement
• Strong analytical skills and experience using product analytics tools
• Excellent stakeholder management and communication skills
• Experience influencing senior leaders and presenting at executive level

Qualifications

Bachelor's degree required; MBA or relevant advanced degree or relevant professional experienceDesirable experience in professional services, HR technology, benefits administration, or related industries strongly preferred

Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed. We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants.