Client Director

Bright Horizons; Northampton; Hybrid; GBP 90,000 - 140,000; Full time

Benefits offered by this job

Flexible working

Holiday entitlements

Discounted childcare

Quarterly Employee Appreciation Weeks

Annual gala award evening

Discounts on high street retailers

Wellbeing resources

Job summary

Bright Horizons is seeking a Client Director to lead strategic, enterprise-level sales within the Work + Family division. The role requires an exceptional sales professional who can act as a trusted advisor to senior executives, delivering ROI-driven business cases and long-term client value.

You will target Global Heads of Benefits & Rewards and Chief People Officers at multinational organisations, managing complex deals through multi-stakeholder cycles.

Qualifications

• Significant B2B enterprise sales experience with a proven track record of winning and closing high-value contracts.
• Ability to act as a trusted advisor to senior executives and deliver compelling ROI-based business cases.
• Experience managing multi-stakeholder sales cycles across complex organisations.

Responsibilities

• Win new enterprise opportunities and achieve ambitious revenue targets.
• Develop strategic account plans and manage long, complex sales cycles.
• Build trusted relationships with senior decision-makers and C-suite leaders.
• Create ROI-led business cases and value propositions for executive audiences.
• Deliver executive presentations and commercial proposals.
• Maintain accurate pipeline management and forecasting in Salesforce.
• Collaborate with internal stakeholders to ensure seamless onboarding and long-term client success.
• Demonstrate strong consultative and solution-based selling skills.
• Drive seven-figure deals and align with business outcomes.
• Maintain relationships with HR and benefits leaders at enterprise level.

Skills

Strategic selling

Relationship building

ROI storytelling

C-suite engagement

Complex sales cycles

Salesforce proficiency

Education

Bachelor's degree or equivalent

MBA desirable

Tools

Salesforce

Job description

The Client Director is a senior business development role within Bright Horizons' Work + Family division, focused on securing high-value enterprise contracts worth seven figures+. This strategic position requires an exceptional sales professional who can operate as a trusted advisor to senior executives, bringing deep market insights and compelling business cases that demonstrate the tangible ROI of our work-life solutions. The successful candidate will target Global Heads of Benefits & Rewards and Chief People Officers at enterprise-level organisations, building comprehensive relationships across multiple stakeholder groups throughout complex sales cycles. This role combines strategic selling excellence with collaborative internal partnership, working closely with our Client Relationship Directors to ensure seamless transition from prospect to long-term client success. Operating within our Salesforce CRM ecosystem, the Client Director will maintain rigorous sales discipline while embodying Bright Horizons' HEART principles in every client interaction and internal collaboration.

What We Can Offer You:

• Our benefits include, but are not limited to;
• Flexible working and holiday entitlements
• Discounted childcare
• Quarterly Employee Appreciation Weeks
• Annual gala award evening
• Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more
• Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life

Why Bright Horizons? Our support functions enable our nurseries to deliver the best possible care and education to over 10,000 children across the UK. Through this support, our nurseries can deliver excellence - with 98% of our 270+ portfolio being rated Good or Outstanding by Ofsted. We're on a mission to change the future for children, families, and the people we work with, and are committed to progressive working values like flexibility, work-life balance, and wellbeing.

What You'll Do

• Win new enterprise business opportunities and achieve ambitious revenue targets
• Develop strategic account plans and manage complex sales cycles
• Build trusted relationships with senior decision-makers and C-suite leaders
• Create compelling ROI-led business cases and value propositions
• Deliver executive presentations and commercial proposals
• Maintain accurate pipeline management and forecasting through Salesforce
• Partner closely with internal stakeholders to ensure successful client onboarding and long-term success
• Significant B2B enterprise sales experience with a proven track record of winning and closing high-value contracts
• Consistent achievement against ambitious sales targets, including seven-figure deals
• Experience managing complex, multi-stakeholder sales cycles
• Success building relationships with C-suite executives and senior HR leaders
• Strong consultative and solution-based selling experience
• Experience developing ROI-driven business cases and commercial proposals
• Advanced Salesforce CRM proficiency
• Excellent presentation, communication, negotiation, and stakeholder management skills, Bachelor's degree or equivalent professional experience
• MBA or other relevant advanced qualification desirable
• Professional sales training or certifications such as Challenger Sale, Miller Heiman, SPIN Selling, or equivalent are advantageous
• Experience within employee benefits, HR technology, employee wellbeing, professional services, or related sectors is desirable

Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed. We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants.