Head of Product - Platform & Content

Bright Horizons Family Solutions, LLC.; Greater London; Hybrid; GBP 110,000 - 150,000; Full time

Benefits offered by this job

Flexible working

Holiday entitlements

Discounted childcare

Quarterly Employee Appreciation Weeks

Annual gala award evening

Wellbeing resources

Job summary

Bright Horizons is seeking an experienced Head of Product Platform and Content to lead the strategy, growth and commercial success of our digital platforms. You will own the product proposition, go-to-market strategy, content direction and client engagement roadmap, driving adoption and retention across Work + Family Space and Parental Leave Toolkit.

You will collaborate with Product Development, Marketing, Sales, Client Engagement and Content teams to deliver ambitious growth and exceptional

Qualifications

• Proven experience leading products within a B2B2C SaaS environment.
• Strong product strategy, commercial and go-to-market expertise.
• Experience managing multidisciplinary product and/or content teams.
• A track record of growing digital platforms and improving user engagement.
• Strong analytical skills and experience using product analytics tools.
• Excellent stakeholder management and communication skills.
• Experience influencing senior leaders and presenting at executive level.

Responsibilities

• Develop and own the strategic roadmap for our platform products.
• Lead product positioning, commercial proposition and go-to-market activity.
• Drive user engagement, adoption and retention through data-led decision making.
• Shape and deliver the platform content strategy.
• Lead and develop a multidisciplinary product and content team.
• Partner with Sales, Marketing and Client Engagement teams to support growth.
• Identify partnership opportunities and support platform innovation.
• Use analytics and customer insight to inform product priorities and measure success.
• Support the scaling of our platform offering across multiple markets.

Skills

B2B2C SaaS

Product strategy

Go-to-market

Stakeholder management

Data-driven decisions

Education

Bachelor's degree

MBA or advanced degree

Job description

Head of Product Platform and Content

Location: Hybrid (UK travel required) Contract: Full-time, 37.5 hours per week Salary: Competitive, dependent on experience Closing Date: 30 October 2026 (applications may close early if the right candidate is found)

About the Role

We're looking for an experienced Head of Product Platform and Content to lead the strategy, growth and commercial success of our digital platforms, Work + Family Space and Parental Leave Toolkit. Reporting to the Executive Director of Work + Family, you'll own the product proposition, go‑to‑market strategy, content direction and client engagement roadmap, helping drive adoption, retention and growth across our platform products. Working closely with Product Development, Marketing, Sales, Client Engagement and Content teams, you'll play a key role in delivering our ambitious growth plans and creating an outstanding experience for users and clients.

What We Can Offer You

Our benefits include, but are not limited to; Flexible working and holiday entitlements Discounted childcare Quarterly Employee Appreciation Weeks Annual gala award evening Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life.

Key Responsibilities

Develop and own the strategic roadmap for our platform products Lead product positioning, commercial proposition and go-to-market activity Drive user engagement, adoption and retention through data-led decision making Shape and deliver the platform content strategy Lead and develop a multidisciplinary product and content team Partner with Sales, Marketing and Client Engagement teams to support growth Identify partnership opportunities and support platform innovation Use analytics and customer insight to inform product priorities and measure success Support the scaling of our platform offering across multiple markets.

Essential Experience

Proven experience leading products within a B2B2C SaaS environment Strong product strategy, commercial and go-to-market expertise Experience managing multidisciplinary product and/or content teams A track record of growing digital platforms and improving user engagement Strong analytical skills and experience using product analytics tools Excellent stakeholder management and communication skills Experience influencing senior leaders and presenting at executive level.

Qualifications

Bachelor's degree required; MBA or relevant advanced degree or relevant professional experience Desirable experience in professional services, HR technology, benefits administration, or related industries strongly preferred.

Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre‑employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed. We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants. Proud to be a Great Place to Work for 20 years.

At Bright Horizons, our culture is built on our commitment to Keeping Everyone Safe and providing world-class care and education, delivered by a world-class workforce. We believe our people’s potential is endless and with this in mind, we aspire to create an environment where our colleagues can thrive and accomplish the things they thought impossible. Bright Horizons has been recognised as a Great Place to Work by our employees and the Great Place to Work Institute for the last 13 years. We care passionately about what we do, and our HEART values and principles help us support one another in the work that we do each day. These are quite literally at the HEART of our organisation’s ethos and culture as it helps us to provide a working environment that supports professionalism, growth and diversity. We are passionate about our people’s ongoing learning and development. Our learning and leading with HEART framework supports each Bright Horizons colleague on the first steps of their leadership journey, whether that includes our 'World-Class Welcome' induction or our extensive ongoing training programme. Either way we want you to feel valued and invested in! Celebrating in the accomplishments of our people is an essential part of our culture. We believe in the power of thank you and throughout the year, in ways big and small, formal and informal, we show our appreciation for employees at all levels. We have many ways to acknowledge and celebrate our people, including our very popular employee appreciation month. This is a chance for everyone to share their gratitude to one another, across the whole company. Whether it is a thank you placed on our website, a chocolate pizza, team lunch or an ice cream van visit, it is our way of showing each other we care and appreciate everything we do. Each year, we have our annual 'Awards of Excellence' events; whether you are an award winner or cheering on a fellow team member, these formal award occasions are opportunities to come together and celebrate one another.

By creating this account you acknowledge that Bright Horizons will collect, store and process any of your personal data provided in respect of your application and employment in accordance with our Employee Privacy Notice. https://www.brighthorizons.co.uk/statutory-information/privacy-notice-employees.