Head of Operations (Residential Conveyancing)

LJW Solutions; Bolton; On-site; GBP 55,000 - 65,000; Full time

Job summary

An established industry player is seeking a Head of Operations for their busy Conveyancing department in Bolton. This role combines strategic leadership with hands-on conveyancing work, ideal for a senior professional ready to make an impact. The successful candidate will manage a dynamic team, oversee operations, and ensure high-quality service delivery while building strong relationships with clients and stakeholders. Join a firm that values quality legal services and fosters a supportive working culture, offering excellent benefits and opportunities for professional growth.

Benefits

Pension scheme

25 days holiday + bank holidays

Birthday leave

Attendance bonus

Nursery workplace scheme

Cycle2Work & Northern Rail discount

Staff introduction bonus (£500)

Discounted legal services for staff

Regular staff raffles

Ongoing training and development

Qualifications

• Experience in managing residential transactions and leading teams.
• Proficient in conveyancing case management systems and IT tools.

Responsibilities

• Lead day-to-day operations of a busy conveyancing team.
• Manage your own residential conveyancing caseload autonomously.
• Ensure efficient client communication and service delivery.

Skills

Residential purchase, sale, and lease transactions

Leadership in legal settings

Organizational skills

Time-management skills

Communication skills

Attention to detail

Conveyancing case management systems

General IT tools

Job description

Job Description

Head of Operations – Conveyancing Department

Bolton

£55,000 - £65,000

We’re working in partnership with a well-established and respected North West law firm to recruit an experienced Head of Operations for their busy Conveyancing department at their Bolton head office. This is an exciting leadership opportunity for a senior conveyancing professional who thrives in a fast-paced environment and has proven team management experience.

The Role:

This is a dual role requiring both strategic leadership and hands-on conveyancing work, offering an excellent blend of operational oversight and client-facing legal work.

Key responsibilities include:

• Managing and leading the day-to-day operations of a busy conveyancing team.
• Running your own residential conveyancing caseload autonomously.
• Supporting and resourcing team members to maintain high-quality service delivery.
• Ensuring efficient progression of client matters and effective client communication.
• Holding regular team meetings, setting goals, and tracking departmental performance.
• Handling non-technical client care issues and resolving concerns.
• Managing holiday cover and authorising leave to ensure consistent service levels.
• Building and maintaining strong working relationships with external stakeholders.

Requirements:

We are keen to speak with candidates who can demonstrate:

• Strong experience in residential purchase, sale, and lease transactions.
• Previous experience in a leadership or operational management role within a legal setting.
• Outstanding organisational and time-management skills.
• A high level of accuracy and attention to detail.
• Confident communication skills and the ability to lead by example.
• Proficiency in using conveyancing case management systems and general IT tools.

About the Firm:

Our client is a long-established high street firm with a modern approach and strong values, operating across eight offices in the North West. With over 200 employees, they’ve achieved steady, organic growth and maintain a focus on quality legal services with a personal touch. They hold Lexcel accreditation and have a reputation for a supportive and inclusive working culture.

Benefits & Perks:

• Competitive salary
• Pension scheme
• 25 days holiday + bank holidays (increases with service)
• Birthday leave
• Attendance bonus
• Nursery workplace scheme
• Cycle2Work & Northern Rail discount
• Staff introduction bonus (£500)
• Discounted legal services for staff
• Regular staff raffles, charity dress-down days, and Christmas party
• Ongoing training, workshops & webinars for continued professional development

Interested?

Apply today to explore this exciting opportunity or contact us confidentially to learn more. Ideal for a senior conveyancer ready to take the next step into leadership or an experienced operations lead with legal sector experience.