Head of Operations - Conveyancing Dept

Russell & Russell Limited; Bolton; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Head of Operations for their Conveyancing Department. This role involves leading a dedicated team, managing caseloads, and ensuring exceptional client service. The successful candidate will play a pivotal role in the department's operations, fostering relationships with clients and external organizations. With a commitment to professional development and a supportive work environment, this position offers a unique opportunity to contribute to a respected firm that values tradition while embracing modern practices. Join a team that prioritizes quality service and employee well-being.

Benefits

Attendance bonus

25 days holiday plus bank holidays

Birthday holiday

Referral schemes

Discounted services

Staff Introduction Scheme

Monthly Raffle Draw

Dress down days

Annual Christmas Party

Training and development opportunities

Qualifications

• Experience managing a team in a busy legal environment.
• Strong leadership skills with a focus on client care.

Responsibilities

• Lead and manage the Conveyancing team effectively.
• Run own caseload while ensuring quality service delivery.

Skills

Experience of purchase/sale transactions and leases

Good organisational skills

Ability to work well within a team

Job description

Vacancy Description: Head of Operations – Conveyancing Dept.

Hours:9.00 am to 5.00 pm - Monday to Friday (1 Hour Lunch)

We are currently recruiting for the position of Head of Operations to work in our very busy Conveyancing Department at our Bolton head Office.

This position will involve leading and working with all aspects of the team whilst running a caseload.

The successful candidate will assist in the running of the Conveyancing department throughout all offices together with helping in the day-to-day operation of the Department.

Job role

• Day to day team management/leadership
• Run own caseload and work independently
• Provide staff in the department with resources needed to enable the Firm to deliver a quality Conveyancing service.
• Ensure all client work is progressed expeditiously and that our clients are kept regularly informed on progress and on costs.
• Aspects of Client Care including non-technical issues that may arise
• Hold regular monthly meetings with the teams to set targets
• Ensure good working relationships with external institutions and organisations
• Arrange cover for holidays and sickness including being responsible for authorising holidays and ensuring adequate cover in the teams.
• Ability to prioritise and delegate as appropriate

Skills Required

• Experience of purchase/sale transactions and leases.
• Good organisational skills
• Ability to work well within a team

The traditions and values, which first established Russell & Russell as an early pioneer of legal services continues to serve us well today. We still provide friendly, professional advice in the manner a traditional high street law firm would, but this is now blended with a 21st Century approach.

The practice has 200 people and has grown organically to incorporate eight offices stretching across the North West; two in Bolton and one in Atherton, Bury, Chester, Farnworth, Horwich and Middleton. Although we pride ourselves on being a regional firm, a number of our departments service clients throughout England and Wales.

The firm holds a number of industry related accreditations across all its service areas, in particular the Lexcel Practice Management Standard.

What we offer

• Attendance bonus
• 25 days a year plus bank holidays and an accrual system after 2 years
• Birthday holiday
• Referral schemes (PI, Conveyancing, Family & Wills/Probate)
• Discounted Services (Conveyancing, Family & Wills)
• Staff Introduction Scheme (Refer a success applicant and get £500)
• Monthly Raffle Draw – 1st, 2nd & 3rd prizes
• Dress down once a month (linked to a chosen charity)
• Annual Christmas Party & Events

Training & Development

• Training and development opportunities
• Internal workshops
• Compliance webinars

Applications: To apply, please click the button below to complete the application form and attachyour CV.