Head of Operations - EV

JR United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An ambitious and innovative player in the EV sector is seeking a Head of Operations to oversee and optimize day-to-day operations. This role involves ensuring excellence across logistics, supply chain, installation, and customer experience. You will collaborate with senior leadership to scale operations and implement new processes in a high-growth environment. If you are passionate about sustainability and the EV revolution, this is an exciting opportunity to make a significant impact in a dynamic and fast-paced industry.

Qualifications

• Proven experience in senior operations, ideally within EV or renewables.
• Strong leadership and strategic thinking skills.

Responsibilities

• Lead operational functions for seamless delivery of EV products.
• Develop strategies for growth and customer satisfaction.

Skills

Leadership

Strategic Thinking

Problem-Solving

Stakeholder Management

Operational Efficiency

Job description

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We are an ambitious and innovative player in the EV sector, passionate about accelerating the transition to cleaner, greener mobility. Our mission is to deliver exceptional solutions that make electric vehicle adoption easier, more efficient, and more impactful.

The Role

As Head of Operations, you will be responsible for overseeing and optimising the day-to-day operations of our EV services, ensuring excellence across logistics, supply chain, installation, customer experience, and partner management.

You will work closely with senior leadership to scale operations, implement new processes, and drive continuous improvement in a high-growth environment.

Key Responsibilities

• Lead all operational functions to ensure seamless delivery of EV products and services.
• Develop and execute strategies to support growth, operational efficiency, and customer satisfaction.
• Build and lead high-performing teams across logistics, customer operations, and field services.
• Identify and implement scalable systems, tools, and workflows.
• Collaborate cross-functionally with Product, Tech, Sales, and Finance teams.
• Monitor KPIs and performance metrics, driving accountability and continuous improvement.
• Ensure regulatory compliance and risk mitigation across all operations.

What We Are Looking For

• Proven experience in a senior operations role, ideally within EV, renewables, cleantech, mobility, or a fast-growing startup.
• Strong leadership, strategic thinking, and problem-solving skills.
• Track record of building and scaling operational systems and teams.
• Excellent communication and stakeholder management abilities.
• Comfortable working in a fast-paced, dynamic environment.
• Passionate about sustainability and the EV revolution.