Head of Operations - EV

ZipRecruiter; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An ambitious and innovative player in the electric vehicle sector seeks a Head of Operations to oversee and optimize daily operations. This role is pivotal in ensuring excellence across logistics, supply chain, and customer experience. The ideal candidate will have a strong background in operations, particularly within fast-growing startups or the EV industry. You will collaborate with senior leadership to implement new processes and drive continuous improvement in a dynamic environment. Join a mission-driven team passionate about sustainability and the future of mobility.

Qualifications

• Proven experience in a senior operations role within EV or renewables.
• Strong leadership skills with a track record of scaling teams.

Responsibilities

• Lead operational functions for seamless delivery of EV products.
• Develop strategies for growth and customer satisfaction.

Skills

Leadership

Strategic Thinking

Problem-Solving

Stakeholder Management

Operational Efficiency

Job description

Job Description

About Us

We are an ambitious and innovative player in the EV sector, passionate about accelerating the transition to cleaner, greener mobility. Our mission is to deliver exceptional solutions that make electric vehicle adoption easier, more efficient, and more impactful.

The Role

As Head of Operations, you will be responsible for overseeing and optimising the day-to-day operations of our EV services, ensuring excellence across logistics, supply chain, installation, customer experience, and partner management.

You will work closely with senior leadership to scale operations, implement new processes, and drive continuous improvement in a high-growth environment.

Key Responsibilities

• Lead all operational functions to ensure seamless delivery of EV products and services.
• Develop and execute strategies to support growth, operational efficiency, and customer satisfaction.
• Build and lead high-performing teams across logistics, customer operations, and field services.
• Identify and implement scalable systems, tools, and workflows.
• Collaborate cross-functionally with Product, Tech, Sales, and Finance teams.
• Monitor KPIs and performance metrics, driving accountability and continuous improvement.
• Ensure regulatory compliance and risk mitigation across all operations.

What We Are Looking For

• Proven experience in a senior operations role, ideally within EV, renewables, cleantech, mobility, or a fast-growing startup.
• Strong leadership, strategic thinking, and problem-solving skills.
• Track record of building and scaling operational systems and teams.
• Excellent communication and stakeholder management abilities.
• Comfortable working in a fast-paced, dynamic environment.
• Passionate about sustainability and the EV revolution.