Head of Operations - Domiciliary Care

Pharmacyupdate; Wakefield; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

Pharmacyupdate Wakefield is recruiting an experienced Head of Operations to lead our domiciliary care services. You will oversee day-to-day operations across Wakefield and surrounding areas, ensuring services are safe, compliant and consistently person-centred while working closely with the Registered Manager and senior leadership team.

The ideal candidate has extensive leadership experience in domiciliary or community-based care, a solid grasp of CQC regulations, and a proven track record of

Responsibilities

• Support the Registered Manager in overseeing daily operations and maintaining excellent standards of care.
• Drive service quality, CQC compliance, safeguarding and continuous improvement.
• Lead, motivate and develop care teams, promoting a positive and high‑performing culture.
• Oversee operational performance, staffing, budgets and resource management.
• Build strong relationships with commissioners, local authorities and other stakeholders.
• Identify opportunities for business growth and service development.

Job description

Location: Wakefield, West Yorkshire
Salary: 50,000+ per annum, depending on experience
Hours: Full-time, 35 hours per week

Head of Operations - Domiciliary Care

An exciting opportunity has arisen for an experienced senior care professional to join one of the UK's fastest-growing care providers in a key operational leadership position.

Our client is an ambitious and rapidly expanding care organisation delivering high-quality domiciliary care, complex care and specialist support services. With continued growth and ambitious plans for the future, they are looking to appoint an experienced Head of Operations to help drive performance, maintain exceptional care standards and support the ongoing development of their services.

Working closely with the Registered Manager and senior leadership team, you will take responsibility for overseeing day‑to‑day operations across Wakefield and the surrounding areas, ensuring services remain safe, compliant, efficient and focused on delivering outstanding person‑centred care.

Key Responsibilities

• Support the Registered Manager in overseeing daily operations and maintaining excellent standards of care.

• Drive service quality, CQC compliance, safeguarding and continuous improvement.

• Lead, motivate and develop care teams, promoting a positive and high‑performing culture.

• Oversee operational performance, staffing, budgets and resource management.

• Build strong relationships with commissioners, local authorities and other stakeholders.

• Identify opportunities for business growth and service development.

The Ideal Candidate

We are looking for an accomplished care professional with substantial leadership experience and an excellent understanding of domiciliary care.

You will ideally have:

• Extensive management experience within domiciliary care or community-based care services.

• Previous experience as a Registered Manager, Operations Manager, Regional Manager or in a comparable senior leadership role.

• Excellent knowledge of CQC regulations, safeguarding and quality assurance.

• A proven ability to lead teams, improve performance and maintain exceptional care standards.

• Strong commercial awareness and the ability to support business growth.

• A Level 5 qualification in Leadership and Management in Health and Social Care, or equivalent.

Importantly, this is not a Registered Manager position, although applications from experienced Registered Managers looking to progress into a broader operational role are particularly welcome.

What's on Offer

• Competitive basic salary of 50,000+, depending on experience.

• The opportunity to join one of the fastest-growing organisations in the care sector.

• A senior leadership position with genuine influence over service delivery and business performance.

• The chance to play a pivotal role in the continued growth and success of the organisation.

If you are an experienced domiciliary care leader looking for an exciting new challenge where you can make a genuine difference, we would love to hear from you.