Operations Manager / Registered Manager - Domiciliary Care

Charles Hunter Associates; Orpington; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Performance-related bonus

Autonomy in role

Job summary

Charles Hunter Associates is seeking an experienced Operations Manager / Registered Manager to take accountability for a domiciliary care service in Orpington. You will oversee day-to-day operations, ensure CQC registration and compliance, and drive quality and performance.

The role requires strong leadership, a Level 5 Health & Social Care qualification, and a hands-on, proactive approach. Salary £45,000-£50,000 plus performance bonus, full-time permanent position.

Qualifications

• Proven management experience in domiciliary/home care.
• Strong knowledge of CQC regulations and adult social care.
• Experience delivering compliance and performance improvements.

Responsibilities

• Oversee day-to-day running of the domiciliary service.
• Lead care and office teams and recruit staff.
• Ensure CQC registration and compliance.
• Manage rotas, risk assessments, audits and quality assurance.
• Monitor service delivery and performance metrics.
• Lead service development and growth strategies.

Skills

Leadership

Team management

Regulatory compliance

Communication

Strategic planning

Education

Level 5 Health & Social Care

Job description

Operations Manager / Registered Manager - Domiciliary Care

Location: Orpington
Salary: £45,000 - £50,000 DOE + Performance Bonus
Type: Full-time, Permanent

We are looking for an experienced Operations Manager / Registered Manager to take operational responsibility for an established domiciliary care service in Orpington.

This is a hands-on leadership role for someone who can confidently oversee the day-to-day running of the service while taking responsibility for CQC registration, compliance, quality and team performance.

Key Responsibilities

• Take overall responsibility for the operational running of the service.

• Lead and develop the care and office teams.

• Maintain full compliance with CQC regulations and legislation.

• Manage rotas, staffing levels and service delivery.

• Oversee care plans, risk assessments, audits and quality assurance.

• Manage safeguarding, incidents, complaints and investigations.

• Lead recruitment, supervision, training and performance management.

• Build strong relationships with service users, families and professionals.

• Monitor operational and financial performance.

• Drive service improvement, efficiency and growth.

• Prepare and maintain the service for CQC inspection.

• Act as the registered person for the service and provide strong leadership across the operation.

About You

We're looking for someone with:

• Proven management experience within domiciliary/home care.

• Strong understanding of CQC and adult social care regulations.

• Experience managing teams, compliance and operational performance.

• Level 5 qualification in Health & Social Care, or equivalent.

• Strong commercial and operational awareness.

• Excellent leadership and communication skills.

• A proactive, hands-on approach and the confidence to take ownership.

What's on Offer?

• £45,000-£50,000 salary, depending on experience.

• Performance-related bonus.

• Significant autonomy and responsibility.

• Opportunity to lead and develop an established service.

• Professional development and career progression.

• A key leadership position with genuine scope to make an impact.