Head of Network Aftersales: Growth & Performance Leader

Renault Group; Maple Cross; On-site; GBP 120,000 - 150,000; Full time

Benefits offered by this job

Employee Car Ownership Plan

Loan Plan

Private Healthcare

25 days annual leave + bank holidays

Performance-based bonus

Pension contributions

Life Assurance

Income Protection

Private dental care

Eye tests & glasses

GymFlex / Cycle to Work

Employee savings with RCI Bank

Retail discounts

Friends & Family discounts

Enhanced parental leave

Refer a Friend recruitment incentive

Job summary

Renault Group in the United Kingdom is seeking a Head of Network Aftersales. You will lead the aftersales field force across the network, Trade Programme, Motrio, corporate sales and approved body shops to achieve turnover, profitability, and customer loyalty targets.

The role is field-based with regular commuting to Maple Cross head office. Full-time, permanent contract in Aftersales.

Qualifications

• Strong commercial acumen and stakeholder management skills.
• Solid presentation, communication, organisation, influencing and people management.
• Strategic thinking and leadership capabilities are essential.

Responsibilities

• Define and deliver performance targets across the dealer network.
• Lead action plans, manage escalations, and deploy network priority programmes.
• Develop network capacity through parc management and ramp optimisation.
• Drive customer experience, quality and lead time objectives.

Skills

Commercial acumen

Stakeholder mgmt

Leadership

Strategic thinking

Presentation

People management

Communication

Job description

Renault Group in the United Kingdom is seeking a Head of Network Aftersales. You will lead the aftersales field force across the network, Trade Programme, Motrio, corporate sales and approved body shops to achieve turnover, profitability, and customer loyalty targets.

The role is field-based with regular commuting to Maple Cross head office. Full-time, permanent contract in Aftersales.