Head of Multi-Site Operations

AWD online; Birmingham; Hybrid; GBP 60,000 - 81,000; Full time

Benefits offered by this job

Company car

Private medical cover

Job summary

AWD online in the United Kingdom is seeking a Field-based Head of Operations to shape commercial performance, people capability and customer standards across a large multi-site estate. You will lead regional and district leaders, own P&L and EBITDA, and drive operational strategy.

The role requires extensive travel across England, with regular visits to brand sites and key stakeholder engagement. You will coach field leaders, manage governance and performance reviews, and deliver growth while

Qualifications

• Senior multi-site operational leadership experience.
• Proven ability to drive sales growth and EBITDA across a large estate.
• Experience developing field-based leaders and teams.
• Strong stakeholder management and communication.
• Advanced Excel, PowerPoint and Word skills.
• Full UK driving licence and willingness to travel across the UK.
• Right to work in the UK without sponsorship.

Responsibilities

• Lead and coach regional and district leaders.
• Drive sales, EBITDA and P&L performance.
• Implement operational strategy and brand standards.
• Enhance customer experience and service quality.
• Ensure health and safety and compliance controls.
• Build relationships with senior leadership and external partners.
• Oversee business reviews and KPI-driven improvements.
• Lead field visits and project participation.

Skills

Senior operational leadership

P&L management

Commercial acumen

Stakeholder management

People development

Travel readiness

Leadership coaching

Job description

AWD online in the United Kingdom is seeking a Field-based Head of Operations to shape commercial performance, people capability and customer standards across a large multi-site estate. You will lead regional and district leaders, own P&L and EBITDA, and drive operational strategy.

The role requires extensive travel across England, with regular visits to brand sites and key stakeholder engagement. You will coach field leaders, manage governance and performance reviews, and deliver growth while