Head of Maintenance

Snozone; Milton Keynes; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Bonus scheme for permanent team

Birthdays off

Free use of the slope

50% off Alpine Kitchen restaurant

40% off Rossignol equipment

10% off Pure Gym memberships

Up to 25 days holiday + 8 bank hols

Pension contribution

Learning and development funding

Volunteer leave for Sense charity

Job summary

Snozone in the United Kingdom seeks an experienced Head of Maintenance to lead the upkeep and performance of its leisure venue. You will manage a multi-skilled team, ensuring electrical and mechanical systems run safely and efficiently, with a strong focus on guest experience.

Join a 7-days-a-week operation with rota-based weekend shifts, driving proactive maintenance, supplier management, and continuous improvements to keep the venue at peak performance.

Qualifications

• Must have electrical qualifications and a strong electrical background.
• Experience leading a maintenance team in a fast-paced environment.
• Ability to develop and implement a preventive maintenance program.

Responsibilities

• Build an annual plan for preventative maintenance across electrical and mechanical systems.
• Perform daily facility inspections and fix guest-facing issues promptly.
• Manage suppliers and contractors within agreed terms.
• Ensure timely resolution of maintenance issues with minimal guest disruption.
• Develop a PPM strategy to maintain service levels and control costs.
• Lead monthly team meetings and uphold Snozone People Guide.

Skills

Electrical background

Leadership

Team motivation

Problem-solving

Proactive mindset

Education

City & Guilds 2382 17th edition

2393 Part P

2365 Electrical installations or equivalent

Full driving license

Job description

We’re looking for an experienced and hands‑on Head of Maintenance to lead the upkeep and performance of one of the UK’s most unique and exciting leisure venues. From keeping critical systems running smoothly to ensuring every part of the slope and surrounding facilities operate at peak performance, you’ll play a vital role in delivering an exceptional guest experience every single day.

The successful candidate will be a multi-skilled and adaptable professional with a strong electrical background, a passion for high standards, and the ability to inspire confidence across the team. In return, you’ll have the opportunity to make a real impact in a venue that operates 7 days a week, with flexible working and weekend shifts shared on a rota basis.

Leading and working alongside our established maintenance team, you’ll bring a proactive, solutions‑focused mindset with the technical expertise to tackle challenges head‑on. This is a dynamic, fast‑paced environment where no two days are the same — ideal for someone who thrives on variety, problem‑solving, and keeping complex operations running safely and efficiently.

Duties will include:

• Building an annual plan of planned and preventative maintenance on a variety of electrical and mechanical equipment, on and off the snow slope.
• Performing daily inspections of the facilities and identify areas for improvement, immediately addressing guest facing areas with a 'no lights out' policy.
• Contributing to the management of our preferred supplier list and working effectively with a range of suppliers and contract management partners.
• Ensuring all maintenance issues are dealt with in a corrective and timely manner, considering the best times to conduct guest‑facing repairs needed.
• Adhering to the terms and conditions stipulated by our suppliers and delivering constructive feedback to them as and when required.
• Assisting in the management and regulation of utilities regarding water, gas and electricity.
• Developing a PPM strategy to maintain service levels and avoid unexpected expenditure.
• Identifying best practice and implement improvements to ensure continuity
• Ensuring that health & safety maintenance issues are prioritised for the safety of our team and our guests.
• Holding monthly team meetings with direct reports and fully complying with the Snozone People Guide.

Qualifications:

• City & Guilds 2382 17th edition, 2393 Part P, 2365 Electrical installations or equivalent.
• Full driving license

Able to demonstrate Snozone Values

• We lead by example in everything we do and have a passion for winning.
• We value and support our people.
• We’re open, honest and have exceptional standards.
• We believe in teamwork, together we’re stronger.
• We’re obsessed with providing an outstanding guest service.
• We’re always looking to improve our business, its revenue and its efficiency.

Team Member Benefits

• Bonus scheme for permanent team members
• Birthdays off! – an extra day’s holiday
• Free use of the slope
• 50% off in our Alpine Kitchen Restaurant on a selection of menu items
• 40% off Rossignol equipment
• 10% off memberships with no joining fee at Pure Gym
• Up to 25 days holiday per year plus 8 bank holidays
• Financial well-being through Stream
• Access to our ride to work scheme
• Pension contribution above the statutory standard
• Funded learning and development for a professional qualification (subject to T&Cs)
• Paid volunteer leave to support our charity partner Sense (subject to the terms of the scheme)