Head of Live Table Gaming

Grosvenor Casinos; Luton; Sur place; GBP 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Rewards & incentives

Induction and ongoing learning

Career progression within Grosvenor

Résumé du poste

Grosvenor Casino Luton is seeking an experienced Table Gaming Manager to lead the live gaming floor, including Blackjack, Poker and live table operations. You will inspire and develop your dealers and supervisors, own the performance of the table gaming operation, and drive revenue and margin improvements through data-driven decisions.

You will balance commercial results with exceptional guest experiences, maintain player protection standards and lead the floor during shifts.

Qualifications

• Experienced live gaming leader combining people leadership with strong commercial performance.
• Solid knowledge of table games and poker operations, including rules and player protection.
• Able to turn data and insights into actions to drive revenue and efficiency.

Responsabilités

• Lead, motivate and develop a high-performing team of dealers and supervisors.
• Own the performance of the table gaming and poker operation.
• Drive growth in handle and margin efficiency across live gaming.
• Achieve and exceed gaming performance targets.
• Use Tangam software and insights to optimise the table gaming offer.
• Create outstanding customer experiences while ensuring player protection.
• Make decisive operational calls and lead in the GM's absence.

Connaissances

Leadership experience

Live gaming knowledge

Table games & poker operations

Commercial awareness

Analytical decision-making

Communication skills

Customer-first mindset

Team development

Outils

Tangam software

Description du poste

Grosvenor Casino Luton is seeking an experienced Table Gaming Manager to lead the live gaming floor, including Blackjack, Poker and live table operations. You will inspire and develop your dealers and supervisors, own the performance of the table gaming operation, and drive revenue and margin improvements through data-driven decisions.

You will balance commercial results with exceptional guest experiences, maintain player protection standards and lead the floor during shifts.