Casino Floor Leader — Elevate Guest Experience
Grosvenor Casinos
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Benefits offered by this job
Job summary
Grosvenor Casinos in the UK is seeking a Casino Manager to lead the smooth running of all gaming activity across the venue.
You will create a safe, professional and engaging environment, align with guest expectations, and drive high standards on the gaming floor while leading a diverse team.
Join a vibrant, high-energy team with clear progression opportunities and comprehensive induction, while embracing responsible play and operational excellence within The Rank Group family.
Qualifications
- Extensive UK casino management experience across slots, tables and performance drivers.
- Holds a valid Personal Management Licence (PML).
- Strong customer focus with ability to tailor guest experiences.
- Keeps gaming floor running smoothly with reliable operations.
- Clear and consistent leadership and communication across teams.
- Adaptable to a changing, fast-paced casino environment.
- Promotes safer gambling and responsible play.
- Leads diverse teams with inclusive leadership.
Responsibilities
- Oversee all gaming activity across the venue ensuring safety and compliance.
- Lead and develop frontline teams to deliver engaging guest experiences.
- Monitor floor performance and optimize operations during shifts.
- Collaborate with security, surveillance and compliance teams.
Skills
Job description
Grosvenor Casinos in the UK is seeking a Casino Manager to lead the smooth running of all gaming activity across the venue.
You will create a safe, professional and engaging environment, align with guest expectations, and drive high standards on the gaming floor while leading a diverse team.
Join a vibrant, high-energy team with clear progression opportunities and comprehensive induction, while embracing responsible play and operational excellence within The Rank Group family.
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