Casino Floor Leader — Elevate Guest Experience
Grosvenor Casinos
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Benefits offered by this job
Job summary
Grosvenor Casinos in the UK is seeking a Casino Manager to lead the smooth running of all gaming activity across the venue.
You will create a safe, professional and engaging environment, align with guest expectations, and drive high standards on the gaming floor while leading a diverse team.
Join a vibrant, high-energy team with clear progression opportunities and comprehensive induction, while embracing responsible play and operational excellence within The Rank Group family.
Qualifications
- Extensive UK casino management experience across slots, tables and performance drivers.
- Holds a valid Personal Management Licence (PML).
- Strong customer focus with ability to tailor guest experiences.
- Keeps gaming floor running smoothly with reliable operations.
- Clear and consistent leadership and communication across teams.
- Adaptable to a changing, fast-paced casino environment.
- Promotes safer gambling and responsible play.
- Leads diverse teams with inclusive leadership.
Responsibilities
- Oversee all gaming activity across the venue ensuring safety and compliance.
- Lead and develop frontline teams to deliver engaging guest experiences.
- Monitor floor performance and optimize operations during shifts.
- Collaborate with security, surveillance and compliance teams.
Skills
Job description
Grosvenor Casinos in the UK is seeking a Casino Manager to lead the smooth running of all gaming activity across the venue.
You will create a safe, professional and engaging environment, align with guest expectations, and drive high standards on the gaming floor while leading a diverse team.
Join a vibrant, high-energy team with clear progression opportunities and comprehensive induction, while embracing responsible play and operational excellence within The Rank Group family.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
