Lead Poker Operations Supervisor

Rank Group; England; Hybrid; GBP 25,000 - 36,000; Full time

Benefits offered by this job

Rewards program

Career progression

Induction and training

Job summary

Grosvenor Casinos, part of The Rank Group, is seeking a confident Poker Supervisor to lead poker operations and manage a busy card room. You will oversee dealers, ensure game integrity, and deliver a high-energy guest experience in a 24/7 UK casino environment.

Ideal candidates have a background in poker supervision, strong leadership and communication skills, and a keen eye for detail; a valid PFL is preferred. Night shifts and weekends are required in this lively role.

Qualifications

• Solid background in poker or table games supervision.
• Strong leadership and communication skills.
• Keen eye for detail and passion for guest experience.

Responsibilities

• Oversee poker operations and ensure smooth game flow.
• Support and guide dealers to maintain standards.
• Resolve disputes and ensure compliance with regulations.
• Deliver exceptional guest experience in a fast-paced casino.
• Maintain a fair and secure gaming environment.

Skills

Leadership

Communication

Customer service

Attention to detail

Poker/table games supervision

Regulatory compliance

PFL license (preferred)

Job description

Grosvenor Casinos, part of The Rank Group, is seeking a confident Poker Supervisor to lead poker operations and manage a busy card room. You will oversee dealers, ensure game integrity, and deliver a high-energy guest experience in a 24/7 UK casino environment.

Ideal candidates have a background in poker supervision, strong leadership and communication skills, and a keen eye for detail; a valid PFL is preferred. Night shifts and weekends are required in this lively role.