Head of Learning & Development: AI-Driven Talent Growth

Twinkl Ltd.; Sheffield; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Westfield Health Cash Plan

33 days annual leave including bank

Me Day

Volunteer day each year

Twinkl subscriptions for you and your

Flexible working with home options

Employee Network Programme

Enhanced pension contributions andLife

Enhanced maternity, adoption and p/a

Job summary

Twinkl Ltd. is seeking a Head of Learning and Development to turn strategy into a clear view of current and future skills, collaborating with senior leaders to shape capability and fill gaps.

You will own the talent framework, connect development with hiring and career moves, and partner with the People team to build succession and external relationships. You’ll lead the L&D team, drive investment decisions and deliver structured programmes that uplift capability and performance.

Qualifications

• Experience delivering a talent or capability strategy linked to business goals, including workforce planning, skills mapping and succession planning, with evidence of the gaps you helped close.
• A track record of enabling people to own their learning, supported by expertise in performance consulting, needs analysis and practical development pathways.
• Experience owning and improving career frameworks and performance management processes, making them accessible and useful to managers and colleagues.
• Strong people leadership and coaching skills, with the confidence to influence senior leaders and agree clear priorities for development and investment.
• The ability to use data to demonstrate improvements in capability, performance and internal mobility, and inform decisions about what to continue, change or stop.
• Experience with learning platforms and AI-enabled learning tools, alongside effective programme, budget and supplier management.
• Experience with skills or talent management systems, apprenticeship levy funding and the Apprenticeship Service digital account (DAS) would be advantageous.

Responsibilities

• Shape the talent and capability strategy, mapping future skills needs and partnering with Talent Acquisition and People colleagues to close gaps through development, hiring, internal moves or external partnerships.
• Lead and coach the L&D team to enable self-directed learning through accessible pathways, curated resources, peer learning and practical support in everyday work.
• Own the Career Framework and performance management process, equipping managers to coach their teams and connecting development with succession, stretch assignments and career mobility.
• Design and deliver targeted leadership, onboarding and mandatory learning programmes, and build capability through AI adoption and organisational change.
• Set the direction for learning platforms and AI-enabled tools, testing approaches that personalise learning and simplify self-service before scaling those that demonstrate value.
• Use capability, performance and mobility data to evaluate impact and guide investment, managing budgets, suppliers and apprenticeship levy funding to deliver value for the business.

Skills

Talent strategy

Leadership

Data-driven decisions

People leadership

Learning systems

AI-enabled learning

Tools

Learning platforms

AI tools

DAS funding

Job description

Twinkl Ltd. is seeking a Head of Learning and Development to turn strategy into a clear view of current and future skills, collaborating with senior leaders to shape capability and fill gaps.

You will own the talent framework, connect development with hiring and career moves, and partner with the People team to build succession and external relationships. You’ll lead the L&D team, drive investment decisions and deliver structured programmes that uplift capability and performance.