Learning & Talent Development Manager (London)

Zachary Daniels; Greater London; On-site; GBP 60,000 - 65,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

Zachary Daniels is seeking a Learning & Talent Development Manager to shape learning across a growing retail group. You will lead the learning strategy, design talent programmes and work with senior leaders to drive internal progression and leadership capability.

In this role you will manage the LMS, deliver blended learning, and build frameworks for succession planning, with a focus on measurable business impact and staff development across Head Office and stores.

Qualifications

• Experience leading L&D or Talent Development strategy.
• Track record delivering leadership development programs.
• Experience with multi-site/retail environments.

Responsibilities

• Develop and deliver the Learning & Talent Development strategy aligned with business objectives.
• Partner with senior leaders to identify capability needs across the organisation.
• Design and deliver blended learning programmes for Head Office and operations.
• Create talent development programmes including succession planning and emerging talent initiatives.
• Oversee LMS and digital learning tools, ensuring engaging content.
• Measure impact with data and feedback to drive improvements.
• Manage external providers and apprenticeship programmes where appropriate.
• Champion continuous learning and leadership development.

Skills

Learning strategy

Leadership development

Stakeholder management

LMS management

Curriculum design

Talent development

Coaching

Project management

Digital learning tools

Measurement & analytics

Tools

LMS

Articulate

Job description

Learning & Talent Development Manager - Retail

We are delighted to be partnering with a fantastic retail business to recruit a Learning & Talent Development Manager, a newly created opportunity that will play a key role in shaping learning, leadership and talent development across the business.

This is a brilliant opportunity for someone who is passionate about developing people and creating a culture where learning is truly valued. Working closely with senior leaders, you'll lead the learning strategy whilst designing talent development programmes that support internal progression, succession planning and leadership capability.

If you're looking for a role where you can genuinely influence the people agenda, build future talent and make a lasting impact across a growing organisation, I'd love to tell you more.

The Role

As the Learning & Talent Development Manager, you'll be responsible for leading the learning and talent agenda across the business, ensuring colleagues have the skills, knowledge and development opportunities to thrive.

Working closely with the People team and senior stakeholders, you'll design and deliver a forward-thinking learning strategy, create engaging development programmes and build talent initiatives that support future growth. This is a fantastic opportunity to shape how learning and development is delivered across both Head Office and operational teams.

What You'll Be Doing

• Develop and deliver the Learning & Talent Development strategy, ensuring it supports the wider business and people objectives.
• Partner with senior leaders to identify current and future capability needs across the organisation.
• Design and deliver engaging learning programmes for colleagues across Head Office and operational teams, using a blended approach to learning.
• Create and implement talent development programmes, including career pathways, succession planning, emerging talent initiatives and leadership development.
• Build frameworks that support internal progression, talent retention and long-term organisational capability.
• Design and facilitate leadership and management development programmes for colleagues at all levels.
• Champion a culture of continuous learning and professional development across the business.
• Manage and continuously improve the Learning Management System (LMS), ensuring learning content remains relevant and engaging.
• Use digital learning tools to create innovative and scalable learning solutions.
• Measure the effectiveness of learning initiatives, using data and feedback to continuously improve programmes and demonstrate business impact.
• Manage external learning providers and maximise value from learning investment.
• Oversee apprenticeship and early careers programmes where appropriate.
• Ensure all mandatory and compliance learning is delivered effectively across the business.
• Coach and support managers to build leadership capability and confidence.
• Keep up to date with industry trends and best practice, ensuring the learning offering continues to evolve.

You'll ideally bring:

• Previous experience within a Learning & Development or Talent Development Manager role.
• Experience developing and delivering learning strategies within a fast-paced, multi-site environment.
• A proven track record of creating leadership development programmes and internal talent initiatives.
• Experience building succession planning and career development frameworks.
• Strong stakeholder management skills with the ability to influence and build relationships at all levels.
• Experience using Learning Management Systems (LMS) and digital learning platforms.
• Excellent facilitation, coaching and presentation skills.
• Strong project management and organisational skills, with the ability to manage multiple priorities.
• Experience measuring the success of learning initiatives through meaningful metrics.
• Experience using learning content creation tools such as Articulate would be advantageous.
• Coaching qualifications or psychometric accreditation would be beneficial but are by no means essential.

Why Apply?

This is an opportunity to join a business that genuinely values its people and is committed to developing talent from within.

You’ll have the opportunity to shape the learning agenda, influence senior stakeholders and build programmes that make a real difference to both individuals and the wider business.

If you're passionate about learning, leadership and helping people realise their potential, We would love to hear from you.

Salary c£60,000 - £65,000 + Bonus & Benefits

BH36589