Head of Key Accounts - Growth Leader (Construction)

Universal Business Team; Markyate; On-site; GBP 75,000 - 85,000; Full time

Benefits offered by this job

Car allowance

Commission structure

Career progression

Company culture

Leadership visibility

Holidays 25 days + 8 bank

Pension scheme

Job summary

Universal Business Team in St Albans is seeking a Head of Key Account Management to lead a team of six Key Account Managers and drive revenue growth across a well-established customer portfolio in the construction-related sector.

You will shape the future of the function, balance relationship management with sales leadership, and work from the St Albans office with a strong culture of collaboration and professional standards.

Qualifications

• Proven leadership of sales/account teams
• Record of meeting and exceeding commercial targets
• Experience managing key accounts and developing long-term partnerships
• Background in construction, building products, manufacturing, distribution or related sectors
• Excellent commercial awareness and negotiation skills
• Ability to influence, motivate and inspire others
• Strong analytical and strategic thinking capabilities

Responsibilities

• Lead and develop a team of six Key Account Managers
• Drive account retention, customer loyalty and revenue growth
• Build relationships with key customers and stakeholders
• Identify upsell and cross-sell opportunities across existing accounts
• Collaborate with Business Development Managers to ensure smooth customer handovers
• Deliver against sales, retention and growth targets
• Create an engaging and motivating team environment
• Monitor performance, set objectives and drive accountability
• Contribute to strategic business growth initiatives
• Ensure exceptional customer experience across the account portfolio

Skills

Leadership

Sales leadership

Relationship management

Negotiation

Strategic thinking

Job description

Universal Business Team in St Albans is seeking a Head of Key Account Management to lead a team of six Key Account Managers and drive revenue growth across a well-established customer portfolio in the construction-related sector.

You will shape the future of the function, balance relationship management with sales leadership, and work from the St Albans office with a strong culture of collaboration and professional standards.