Head of Internal Communications

Newcastle Strategic Solutions Limited; New York; Hybride; GBP 63 000 - 77 000; Plein temps

Avantages offerts par ce poste

Corporate bonus

Pension scheme

Car allowance

Annual performance related pay

Colleague mortgage scheme

Electric car salary sacrifice scheme

Life assurance

Income protection

Access to financial advisers

Discounts

Private medical insurance

Health cash plan

Employee assistance programme

Onsite gym

Volunteering days

Cycle to work

Résumé du poste

Newcastle Building Society is seeking a strategic Head of Internal Communications to shape how colleagues connect with our purpose, strategy and culture. You will report to the Chief People Officer and lead the development of our internal communications strategy to make the organisation’s direction clear and engaging.

You’ll work with senior leaders to bring the strategy to life through authentic messaging and strong channels, guiding change and fostering an inclusive, high-performing culture

Qualifications

• Experienced communications leader with ability to translate complex concepts into clear messages.
• Proven track record delivering measurable internal communications outcomes.
• Ability to influence senior stakeholders and drive engagement across the organisation.

Responsabilités

• Lead development and delivery of internal communications strategy across the business.
• Collaborate with senior leaders to crystallise strategy and ensure understanding of direction.
• Develop and lead a high-performing internal communications team and evolve channels and digital platforms.

Connaissances

Strategic leadership

Internal communications

Stakeholder engagement

Change management

Employee engagement

Channel strategy

Team leadership

Description du poste

Job Posting Title Head of Internal Communications

Salary Band Circa £70, 000 Grade: BL

About the Role

We're looking for a strategic and collaborative Head of Internal Communications to help shape how colleagues connect with our purpose, strategy and culture.

Reporting to the Chief People Officer, you'll lead the development and delivery of our internal communications strategy, ensuring colleagues understand where we're heading, why it matters, and the role they play in our success. You'll work closely with senior leaders across the business to bring our strategy to life through clear, authentic and engaging communication.

This is a highly visible leadership role where you'll help colleagues navigate change, strengthen engagement, and ensure communication supports outstanding customer outcomes, sustainable growth and an inclusive, high-performing culture. You'll also lead and develop a talented internal communications team while continuing to evolve our channels, digital platforms and communication practices.

About You

You are an experienced communications leader who can turn complex information into clear, meaningful and engaging messages. You build trusted relationships, listen to different perspectives and use insight to shape effective communication strategies.

You enjoy working collaboratively with senior stakeholders, supporting leaders to communicate with confidence and helping colleagues feel informed, connected and valued. You combine strategic thinking with creativity and sound judgement, and you're comfortable leading communications through periods of change and transformation.

You'll bring significant experience in internal communications, a track record of delivering measurable outcomes, and a passion for creating inclusive communications that help people and organisations thrive.

About Us

The Newcastle Building Society Group comprises of Newcastle Building Society, Manchester Building Society, Newcastle Financial Advisers and Newcastle Strategic Solutions. Our purpose, connecting our communities with a better financial future inspires and directs our activities.

As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.

What do you get in return?

• Financial
  • Corporate bonus scheme (on target 15%, up to a maximum 22.5%)
  • Pension scheme (up to 9% employer contribution)
  • Car allowance (£4, 944)
  • Annual performance related pay reviews
  • Colleague mortgage scheme
  • Electric car salary sacrifice scheme
  • Life assurance (4x salary) and income protection
  • Access to our financial advisers
  • Access to a range of high street and online discounts
• Work/Life Balance
  • A 35-hour weekly contract - We are happy to talk flexible working and welcome discussions
  • 30 days' annual leave + bank holidays
  • The option to buy and sell up to 5 days' holiday
  • Hybrid working (typically 3 days' home based)
  • Above statutory family leave entitlement - 3 months full pay, 3 months half pay, regardless of gender or route to parenthood
• Health and Wellbeing
  • Private medical insurance
  • Access to a health cash plan through a Medicash scheme
  • Access to an employee assistance programme
  • Free onsite gym at our Cobalt head office and access to discounted gym's
  • Two paid volunteering days' each year
  • Cycle to work scheme

Company: Newcastle Building Society