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Newcastle Building Society is seeking an experienced Lead Business Analyst to head and develop the BA function, guiding complex change initiatives and ensuring high‑quality analysis across projects.
You will mentor analysts, drive best practices, and work with stakeholders to translate strategic objectives into robust business solutions within Agile, Waterfall and hybrid delivery environments.
About the Role We are looking for an experienced Business Analyst Team Lead to lead and develop our Business Analysis function while driving the successful delivery of complex and strategic business initiatives. In this role, you will provide leadership and direction to a team of Business Analysts, ensuring analysis activities are delivered consistently, efficiently and to a high standard across projects, programmes and delivery teams. You will play a key role in understanding business needs, documenting processes, identifying opportunities for improvement and defining requirements that support the delivery of effective business solutions. Working closely with senior stakeholders, project teams, product teams and technical specialists, you will help shape solutions across systems, data and business processes. You will ensure requirements are clearly defined, understood and aligned to organisational objectives, while maintaining a focus on quality, value and customer outcomes. As a leader within the function, you will champion best practice in business analysis, driving the continuous improvement of tools, methodologies and standards. You will coach and mentor Business Analysts, helping to build capability, promote consistency and create a resilient, future-focused analysis community. You will also contribute to solution design, business case development, testing assurance and requirements traceability, ensuring that change initiatives deliver measurable value and support long-term strategic goals.
You should be an experienced Business Analysis professional with a proven track record of leading and developing high-performing teams within complex change environments. You bring significant experience in business analysis and requirements engineering, combined with the ability to influence stakeholders at all levels and translate strategic objectives into practical solutions. Confident operating across Agile, Waterfall and hybrid delivery methodologies, you will utilise the most appropriate approach based on business needs, complexity and risk. You have technical and data analysis capabilities, including experience interpreting system integrations, data flows and API dependencies, enabling you to support the delivery of robust and scalable solutions. Your ability to engage and influence senior stakeholders allows you to build trusted relationships and align priorities with organisational goals. You are skilled at producing high-quality business, technical and data requirements, creating clear documentation that supports effective decision-making and successful delivery. You will be passionate about continuous improvement and have experience identifying opportunities to enhance processes, reduce costs, improve efficiency and strengthen customer outcomes. You are comfortable using a range of collaboration, process mapping and architecture tools to create clear and engaging artefacts that support communication, design thinking and change adoption.
The Newcastle Building Society Group comprises of Newcastle Building Society, Manchester Building Society, Newcastle Financial Advisers and Newcastle Strategic Solutions. Our purpose, connecting our communities with a better financial future inspires and directs our activities. The Group provides traditional financial services, helping people own their own home, plan and manage their finances and operate a 32‑branch network across the North-East, North-West, Cumbria and Yorkshire. Our Strategic Solutions subsidiary owns the UK’s leading savings management platform and provides managed technology services to new challenger banks and other established providers. As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.
Company: Newcastle Building Society People are the focus of absolutely everything we do. We believe in people, we care deeply about their hopes, their dreams and their wellbeing. And that applies equally to our customers, our communities and our colleagues – which means you, if you choose to work here. it’s important to us that you know if you join us we will welcome you, respect you, encourage you and help you to achieve your goals.