Head of HR- Retail - Luxury

MODE SEARCH Ltd.; Greater London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A global luxury fashion house seeks a Head of HR to join their People team in London. This role involves partnering with Retail leadership for HR solutions that drive business goals, managing employee relations, and supporting a team of approximately 200 staff. The ideal candidate will have experience in HR management within retail, strong employee relations skills, and the ability to integrate and coach new teams effectively in a dynamic environment.

Qualifications

• Proven experience in HR management, particularly in a retail environment.
• Strong understanding of employee relations and complex case management.
• Ability to work closely with senior leadership to align HR strategies with business goals.

Responsibilities

• Build trusted partnerships with Retail senior leadership.
• Take full ownership of HR for the flagship Maison.
• Manage complex employee relations cases.
• Coach management team on employee well-being and commercial priorities.

Skills

Employee Relations

Team Management

Strategic HR Planning

Job description

Job Description

Mode Search are collaborating with a global luxury fashion house in their search for a head of HR to join their People team.

This is a rare opportunity to join a brand with a strong presence across retail, this highly regarded luxury business is renowned for its global reach, distinct culture, and dedication to delivering a world-class employee experience.

You will partner closely with the Retail leadership team, acting as a trusted advisor and delivering pragmatic people solutions that align with business goals. With a balance of strategic input and operational delivery, this role offers scope to make a genuine impact on both people and performance.

The position is based in London and will be 5 days from the office.

The Role :

• Build trusted partnerships with Retail senior leadership, acting as an extension of the management team
• Take full ownership of HR for the flagship Maison and
• Supporting a HR population of c.200 staff on
• Act as lead partner for Employee Relations, managing complex and sensitive cases including fraud, resale, conduct, absence, and performance
• Empower and coach the Maison's management team, providing pragmatic guidance that balances commercial priorities with employee well-being

Support onboarding, induction, and cultural integration of new teams, ensu...