Head of Estates

2gether Support Solutions; Canterbury; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Annual leave and buy/sell leave

Company Pension

Onsite childcare facilities

Staff discounts & wellbeing platform

Canteen discounts

Blue Light Card access

Training & development (BICS)

Job summary

2gether Support Solutions is seeking an experienced Head of Estates to lead the Department and ensure the optimal operation of the Kent and Canterbury Hospital site. You will manage the estate, plant, and equipment efficiently, safely, and in compliance with statutory, mandatory, and HTM regulations.

You will lead a multidisciplinary team of managerial, technical, and administrative staff, delivering maintenance, compliance, projects, lifecycle planning, and performance management through KPIs

Qualifications

• Experience in a mechanical and electrical environment, healthcare, with at least 5 years in a management role.
• Degree or equivalent in a relevant discipline, plus specialist knowledge through postgraduate or specialist courses.
• Membership of a recognised Building Services institute.
• Authorised to operate and manage electrical systems, medical gases, water systems, ventilation, boilers, and power generation.
• Strong knowledge of HTMs, HBNs, healthcare guidance, building regulations, and project management, including asbestos, water management, and COSHH compliance.
• Proven ability to manage budgets, staff performance, and complex technical projects.
• Excellent communication, numeracy, and computer skills (CAD, BMS, CAFM, and reporting systems).
• Full UK driving licence.

Responsibilities

• Lead, manage, and develop a team delivering estate and technical services across multiple hospital sites.
• Ensure compliance with statutory, mandatory, and HTM regulations, providing assurance to Directors and the Board.
• Oversee maintenance, repairs, projects, and lifecycle planning for all estate assets.
• Manage KPIs, SLAs, budgets, reporting, procurement, and helpdesk operations.
• Provide expert technical advice and implement solutions for clinical and operational requirements.
• Ensure Health & Safety compliance, effective CAFM and BMS systems operation, and adherence to all regulatory guidance including HTMs, HBNs, and building regulations.
• Drive continuous improvement, operational efficiency, and a culture of excellent customer service within the department.
• Participate in the on-call rota to support incidents, emergency planning, and contingency management.

Skills

Leadership

Budget management

Communication

Health & Safety

CAD

BMS

CAFM

Reporting systems

Electrical systems

Medical gases

Education

Degree or equivalent in a relevant discipline

Postgraduate or specialist courses

Membership of Building Services institute

Tools

CAD

BMS

CAFM

Reporting systems

Job description

2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more. We are seeking an experienced Head of Estates to lead the Department and ensure the optimal operation of the Kent and Canterbury Hospital site. This role is key in maintaining the delivery of critical clinical services by managing the estate, plant, and equipment efficiently, safely, and in compliance with statutory, mandatory, and HTM regulations. You will lead a multidisciplinary team of managerial, technical, and administrative staff, ensuring high performance both individually and collectively. The role encompasses maintenance, compliance, projects, lifecycle planning, and performance management through KPIs, SLAs, and other key deliverables. As the technical expert, you will provide strategic advice, propose and implement solutions, manage budgets, oversee procurement, and maintain extensive customer liaison with the Trust and clinical teams. You will also participate in the on-call rota, attending site outside normal hours as needed. Please note: This role is open to internal applications from existing 2gether employees only.

Key Responsibilities

• Lead, manage, and develop a team delivering estate and technical services across multiple hospital sites.
• Ensure compliance with statutory, mandatory, and HTM regulations, providing assurance to Directors and the Board.
• Oversee maintenance, repairs, projects, and lifecycle planning for all estate assets.
• Manage KPIs, SLAs, budgets, reporting, procurement, and helpdesk operations.
• Provide expert technical advice and implement solutions for clinical and operational requirements.
• Ensure Health & Safety compliance, effective CAFM and BMS systems operation, and adherence to all regulatory guidance including HTMs, HBNs, and building regulations.
• Drive continuous improvement, operational efficiency, and a culture of excellent customer service within the department.
• Participate in the on-call rota to support incidents, emergency planning, and contingency management.

Qualifications & Experience

• Experience in a mechanical and electrical environment, preferably within healthcare, with at least 5 years in a management role.
• Degree or equivalent in a relevant discipline, plus specialist knowledge through postgraduate or specialist courses.
• Membership of a recognised Building Services institute.
• Authorised to operate and manage electrical systems, medical gases, water systems, ventilation, boilers, and power generation.
• Strong knowledge of HTMs, HBNs, healthcare guidance, building regulations, and project management, including asbestos, water management, and COSHH compliance.
• Proven ability to manage budgets, staff performance, and complex technical projects.
• Excellent communication, numeracy, and computer skills (CAD, BMS, CAFM, and reporting systems).
• Full UK driving licence.

Desirable Skills

• Strong problem-solving skills with mechanical and electrical aptitude.
• Ability to work closely with clients, contractors, and staff in a complex environment.
• Customer-focused with a professional, solution-oriented approach.

Why work with us?

• Generous annual leave allowance plus the opportunity to buy or sell leave
• Company Pension
• Onsite childcare facilities
• Blink- Staff communications app
• Staff discounts & wellbeing platform
• Discounted food in canteen
• Access to the blue light card

We offer discounts and savings that make a difference to you including:

• Discounted travel, accommodation, airport parking, holidays, skiing and travel extras
• Subsidised bus pass
• Health and beauty, gifts, toys, fashion and entertainment
• Training and development opportunities including BICS and functional skills training

Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.