Head of Employee Relations & Advisory Hub (Hybrid)

Coventry City Council; Coventry; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Coventry City Council is seeking an experienced People Advisory Hub Lead to head the employee relations advisory service, delivering high-quality, consistent advice across the organisation. You will manage a team of advisors and work with managers, trade unions and People Services to resolve issues fairly and effectively.

With CIPD qualifications and a strong employment-law background, you will shape service delivery, build capability, and drive continuous improvement.

Qualifications

• CIPD Level 5; Level 7 preferred or equivalent experience.
• Extensive employee relations experience in a complex, unionised environment.
• Strong employment law and workforce policy knowledge.
• Skilled people manager with coaching abilities.
• Right to Work in the UK; sponsorship not offered.

Responsibilities

• Lead and develop a team of advisory colleagues delivering employee relations guidance.
• Provide expert oversight of complex employee relations matters with consistent, compliant handling.
• Collaborate with managers, trade unions and People Services to resolve issues and build capability.
• Use data and best practice to improve services and shape delivery.

Skills

People management

Stakeholder management

Data analysis

Employment law knowledge

Communication skills

Education

CIPD Level 5 or equivalent

CIPD Level 7 or equivalent

Tools

HR systems experience

Job description

Coventry City Council is seeking an experienced People Advisory Hub Lead to head the employee relations advisory service, delivering high-quality, consistent advice across the organisation. You will manage a team of advisors and work with managers, trade unions and People Services to resolve issues fairly and effectively.

With CIPD qualifications and a strong employment-law background, you will shape service delivery, build capability, and drive continuous improvement.