Employee Relations Advisor — Hybrid, Training & Growth

Central England Co-operative Limited; Warwick; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Employee Discounts

30 Days Annual Leave

Health and Wellbeing Programmes

Training & Accredited Development

Enhanced Maternity/Paternity Leave

Job summary

Central England Co-operative Limited is seeking a People Advisor to join its People Shared Services team. You will manage your own caseload on employee relations matters, handling disciplinaries, grievances, absence management, flexible working requests, and performance improvement plans.

Based from the Head Office in Leamington, with hybrid working and occasional travel, you will work with People Partners, provide timely HR advice, produce MI reports, and help improve policies and processes to

Qualifications

• Experience providing advice on employee relations matters.
• Ability to manage a high-volume caseload within defined SLAs.
• Understanding of HR processes and employment legislation.
• Self-starter with ability to work on own initiative, team-oriented when needed.
• Strong customer focus with a continuous improvement mindset.

Responsibilities

• Reduce administration of case work and enable self-serving tools and templates.
• Collaborate with People Partners for coaching and advice on cases.
• Answer HR Advice line queries and escalate high-risk/complex cases.
• Produce management information and colleague data reports as requested.
• Maintain colleague records in IFS to keep employee records up to date.
• Support policy and process improvements to deliver a frictionless service.

Skills

Employee relations

High‑volume case load

HR processes & legislation

IT skills / HRIS

Communication / customer focus

Education

CIPD Level 5 or equivalent

Tools

Microsoft Office

HRIS (IFS)

Job description

Central England Co-operative Limited is seeking a People Advisor to join its People Shared Services team. You will manage your own caseload on employee relations matters, handling disciplinaries, grievances, absence management, flexible working requests, and performance improvement plans.

Based from the Head Office in Leamington, with hybrid working and occasional travel, you will work with People Partners, provide timely HR advice, produce MI reports, and help improve policies and processes to