Head of E-Commerce

phs Group; Barnsley; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Head of E-Commerce to lead their online strategy and team. This role involves managing B2B and B2C websites, driving digital trading activities, and collaborating across departments to enhance online presence. Ideal candidates will have a strong background in e-commerce management, experience with Magento 2, and a strategic mindset to leverage customer data for growth. Join a market leader committed to innovation and excellence in the digital landscape, and take your career to new heights.

Benefits

Competitive salary + bonus scheme

Private Health Insurance

Company pension scheme

Monday to Friday schedule

Qualifications

• Experience in E-commerce management and digital trading.
• Proven track record of rapid online sales growth.
• Analytically minded with ability to use customer data.

Responsibilities

• Devise strategies to drive profitability and growth.
• Lead and manage the online team.
• Monitor and analyze website performance.

Skills

E-commerce Management

Digital Trading

Magento 2

PPC

SEO

Email Marketing

Affiliate Marketing

Google Analytics

Microsoft Excel

Agile Project Management

Tools

Magento 2

WordPress

Amazon Seller Central

eBay

CRM Software

Job description

About The Role

Head of E-Commerce

Location: Barnsley

Salary: Competitive salary and bonus scheme

Type: Full-time permanent – Monday to Friday (no weekends)

Do you have experience in E-Commerce Management and Digital Trading? Are you analytically minded with experience managing ecommerce websites? Do you have team management and Agile Project Management experience? Are you eager to join a market-leading company? If yes, then we have great news for you!

We are seeking an experienced Head of E-Commerce to support our growth plans across our websites and marketplaces. Leading our online team and overseeing online and digital strategy, the successful candidate will collaborate with our marketing, customer service, IT, purchasing, and finance teams, as well as manage external digital marketing agencies to drive growth and meet customer needs. This role is based at our office in Barnsley, South Yorkshire.

Key Responsibilities:

• Devise and lead strategies to drive profitability and growth of online and ecommerce functions.
• Lead and manage the online team.
• Develop and maintain B2B and B2C websites on Magento 2 and Wordpress platforms, implementing content and pricing initiatives.
• Manage and expand the company's digital trading activities via Amazon Seller Central, eBay, and Fulfilled by Amazon channels.
• Identify and implement new online sales opportunities through digital marketing and ecommerce landscape understanding.
• Oversee development projects with external agencies, ensuring effective software solutions that meet customer needs.
• Monitor and analyze website performance, produce KPI reports for senior management.
• Manage online sales budgets, analyze paid media and software costs, and report ROI and future activities.
• Drive CRM strategies to increase customer retention and repeat orders, managing subscription incentives.
• Collaborate with internal teams and external suppliers to optimize product data and plan online promotional activities.
• Manage online product pricing to ensure competitiveness, implementing automated processes where possible.

Candidate Requirements:

• Experience in E-commerce management and digital trading.
• Proven track record of rapid online sales growth in a fast-paced environment.
• Experience managing ecommerce websites on Magento 2.
• Solid knowledge of PPC, SEO, email, and affiliate marketing channels.
• Analytically minded with ability to use customer data to inform strategy.
• Understanding of UX principles in ecommerce.
• Experience in agile project management, team leadership, and managing external agencies.
• Proficient in Google Analytics and Microsoft Excel.
• Strategic thinker with a hands-on approach.

Benefits:

• Competitive salary + bonus scheme
• Private Health Insurance
• Company pension scheme
• Monday to Friday schedule

This is an excellent opportunity to join an established, market-leading company. Don’t miss out – Apply Now.

About Us

Based in Barnsley for over 28 years, Countrywide Healthcare is a leading provider of healthcare consumables and equipment to the care sector and public sector. With an unrivalled reputation and sales reaching £38m last year, we are part of the phs Group, the UK's leading hygiene services provider.

At phs, we value diversity and strive for an inclusive environment. We are committed to ensuring our team can bring their true selves to work without fear of discrimination. Please inform us if any reasonable adjustments are needed during the recruitment process.