Head of Client Advisory & Growth

Marsh McLennan; West of England; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Marsh Corporate in Bristol seeks a senior leader to headClient Advisors, driving coaching, high standards and exceptional client service. You will partner with executives, brokers and insurers to shape renewal strategies, strengthen market engagement and support office growth.

Hybrid work is offered, with a focus on developing talent, strengthening client relationships and delivering risk advisory excellence for corporate clients across the UK.

Qualifications

• Demonstrable leadership experience with coaching-led approach.
• Strong account handling experience with medium to large UK corporate and/or global accounts.
• A consultative mindset able to translate risk issues into options and actions.
• Highly organised with ability to prioritise competing demands.
• Clear, confident communication and resilience under pressure.
• Strong working knowledge of Microsoft Office products and data usage to improve outcomes.
• Commitment to building a positive, inclusive team environment.

Responsibilities

• Lead, coach and develop a team of Client Advisors—clarity on expectations, capability-building, recognition of performance.
• Set the service standard with proactive, consistent delivery for an effortless client experience.
• Partner with Client Executives, brokers and insurers to shape renewal and placement strategies with market insight.
• Contribute to the Bristol leadership agenda, supporting office strategy, growth, retention and recruitment.
• Champion Marsh's ambition to be the leading risk advisor by embedding best practice and governance.

Skills

Leadership experience

Account handling

Consultative mindset

Organisation

Communication

MS Office

Diversity & inclusion

Education

ACII or equivalent

Tools

Microsoft Office

Job description

Marsh Corporate in Bristol seeks a senior leader to headClient Advisors, driving coaching, high standards and exceptional client service. You will partner with executives, brokers and insurers to shape renewal strategies, strengthen market engagement and support office growth.

Hybrid work is offered, with a focus on developing talent, strengthening client relationships and delivering risk advisory excellence for corporate clients across the UK.