Head of Account Management

Detail 2 Recruitment Limited; London; On-site; GBP 80,000 - 90,000; Full time

Job summary

An established industry player is seeking a Head of Account Management for Cross Border Solutions. This strategic role involves leading a team of Key Account Managers to enhance client relationships and drive customer retention in a dynamic logistics environment. The ideal candidate will possess proven leadership skills, a strong commercial mindset, and a passion for delivering exceptional service. Join a forward-thinking company that values innovation and offers fantastic career opportunities, including a generous benefits package and a competitive salary. If you're ready to make a significant impact in the logistics sector, this is the perfect opportunity for you.

Benefits

Generous bonus scheme

Car or car allowance

Benefits Package

Fantastic career opportunities

Qualifications

• Experience in CROSS BORDER solutions is highly essential.
• Proven leadership experience in Account Management within Transport, Logistics, or Supply Chain.

Responsibilities

• Lead, mentor, and develop a high-performing team of Key Account Managers.
• Build and maintain strong relationships with key clients, ensuring outstanding service delivery.
• Develop strategic account plans to drive business growth and retention.

Skills

CROSS BORDER solutions

Leadership in Account Management

Commercial acumen

Stakeholder management

Customer satisfaction focus

Job description

Head of Account Management Cross Border Solutions

- £80k - £90k Basic salary

Are you a strategic leader with a passion for driving customer success in a fast-paced logistics environment? Do you have a track record of managing high-performing teams and developing key client relationships? If so, we have an exciting opportunity for you!

About the Role

As Head of Account Management Cross Border Solutions, you will lead a team of five experienced Key Account Managers, overseeing relationships with major clients across the UK. With a national remit, you will drive customer retention, revenue growth, and service excellence in this critical business unit.

The Rewards

• Salary up to £90,000 basic
• Generous bonus scheme
• Car or car allowance
• Benefits Package
• Fantastic career opportunities

Requirements

• Experience in CROSS BORDER solutions is highly essential
• Proven leadership experience in Account Management within Transport, Logistics, or Supply Chain.
• Strong commercial acumen with the ability to develop and execute strategic growth plans.
• Exceptional stakeholder management skills, both internally and externally.
• A results-driven mindset with a focus on customer satisfaction and retention
• A full, clean UK driving licence

Responsibilities

• Lead, mentor, and develop a high-performing team of Key Account Managers.
• Build and maintain strong relationships with key clients, ensuring outstanding service delivery.
• Develop strategic account plans to drive business growth and retention.
• Collaborate with internal teams to enhance cross-border solutions and service offerings.
• Analyse performance metrics, identify opportunities, and implement improvements.

About Us

Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to detail2recruitment privacy policy.