Head Housekeeping Porter

PPHE Hotel Group; Greater London; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Discounted room rates

50% F&B discount

30 days holiday

Two free meals per day

Pension plan

Employee Assistance Programme

Job summary

PPHE Hotel Group is seeking a Head Porter to lead our housekeeping team on shift, ensuring efficient operations and clean, pristine guest rooms and public areas.

You will supervise and mentor porters, manage stock controls and maintain a courteous, professional attitude to guests and colleagues while supporting a high standard of service. This role is on site with comprehensive benefits and training provided.

Responsibilities

• Ensure an efficient operation on the shift and take responsibility for team briefings.
• Focus on ensuring all stock controls in the pantries, including linen and cleaning material to the outlined stock levels on the floors.
• Have ability to work and multi-task in a fast-paced environment.
• Supervise, mentor and develop the housekeeping porters.
• Empower the team to be more involved in the guest experience.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.

Job description

Our housekeeping team allows us totake pride in our appearance. Whether it is our guest’s rooms or public areas,they keep everything clean and pristine. Join them as a Head Porter and we will give you the training and supportto succeed.

As a Head Porter, you will receive:

• Salary: £14.50 per hour
• Heavilydiscounted hotel room rates in Europe (extends to the Radisson Hotel Groupand family & friends)
• 50% F&Bdiscount at our restaurants and bars (for your whole party)
• Start with 30days holiday per year - incl bank holidays
• Two free mealsper day - including days off if you wish to come in!
• Access to 40%of your pay before payday through Wagestream!
• Recommend aFriend scheme - £750
• BenefitHub –Discounted prices at hundreds of online and high street stores,supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality atwork scheme with great gym discounts & more
• Ride to WorkScheme & free local cycling lessons
• Travel seasonticket loans *
• 24/7 access toour Employee Assistance Programme
• Rotaspublished at least two weeks in advance (if applicable)
• Departmentalproductivity and service incentive schemes *
• Uniformsprovided (if applicable) & free dry cleaning
• Annual Staffparties and events
• Companypension plan & award-winning training

The ideal candidatefor the HeadPorter role will:

• Ensure anefficient operation on the shift and take responsibility for teambriefings.
• Focus onensuring all stock controls in the pantries, including linen and cleaningmaterial to the outlined stock levels on the floors.
• Have ability to workand multi-task in a fast-paced environment.
• Supervise,mentor and develop the housekeeping porters.
• Empower the teamto be more involved in the guest experience.
• Listen to theneeds of guests and other team members and adapt to meet them.
• Have a courteous andprofessional attitude with guests and team members.

From everyday uplifting moments tounforgettable achievements, and everything in between, we are there every stepof the way.