Hotel Team Leader

Greene King; St Andrews; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Pension contributions

Employee discounts 33%

Family discounts 50% at inns/hotels

Employee assistance program

Wagestream access

Refer a friend bonus up to £1,500

Career development

Job summary

Greene King is seeking a Head Housekeeper to lead the housekeeping team in our pub/hotel, ensuring high standards of cleanliness and safety align with brand guidelines. You will manage rooms and public areas, uphold brand standards, and train staff to deliver a welcoming guest experience.

You’ll join a supportive, inclusive team and have opportunities to grow your skills across Greene King’s well-known brands, with pension contributions and employee discounts among the rewards.

Qualifications

• Experience leading housekeeping teams.
• Maintaining high cleanliness standards.
• Ability to train and motivate staff.

Responsibilities

• Lead the small housekeeping team and ensure brand standards are met.
• Ensure public areas and guest rooms are spotless and safe.
• Uphold health and safety regulations and report issues promptly.
• Collaborate with hotel/pub team to deliver a welcoming guest experience.

Skills

Attention to detail

Leadership

Team management

Customer service mindset

Willingness to learn

Job description

We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry’s top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Company Description

As a Head Housekeeper, you’ll make sure everything in the pub is clean, tidy, and ready for us to welcome our customers. Be an active leader in the hotel, ensuring rooms are clean and to brand standards. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

As a Head Housekeeper, you will…

• Ensure the highest standards of cleanliness and safety by following procedures at all times.
• Be responsible for cleaning and presenting our public areas perfectly so they are ready for our customers.
• Make sure the hotel is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
• Lead the small team and ensure all brand standards are met.

What You’ll Bring…

• Willingness to learn and expand your skills.
• A great eye for detail, making sure our public areas are spotlessly clean.
• A passion for maintaining high standards.
• A positive can-do attitude and be a real team player.
• A good leader and spot opportunities for growth in the team.