Head Housekeeper - Luxury Care Home Leader

Crystal Care Homes (2) Limited; Brighton; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Permanent contract of employment

Competitive rate of pay

NVQ qualification support

Fully funded Enhanced DBS check

Fully funded uniform

Refer a Friend bonus scheme

Fully funded Blue Light Card

Pay Day Breakfast

Career progression opportunities

Ongoing training

Job summary

Crystal Care Collection is seeking a Head Housekeeper to lead our domestic team and maintain a luxuriously clean and welcoming home for residents. You will oversee day-to-day housekeeping, monitor standards, organise workloads and coach colleagues to deliver exceptional service.

In this role you will work closely with colleagues across the home, uphold health and safety standards, and support the General Manager to keep the home meticulously presented.

Qualifications

• Previous housekeeping or cleaning experience, ideally in a supervisory or leadership role.
• Excellent organisational and communication skills.
• Keen eye for detail; proactive work approach.
• Reliable, self-motivated and committed to creating a home-like environment.

Responsibilities

• Lead and support the housekeeping team to deliver consistently high standards of cleanliness throughout the home.
• Ensure bedrooms, communal areas and facilities are maintained to an exceptional standard per schedules and procedures.
• Organise daily workloads and monitor quality to ensure tasks are completed efficiently.
• Promote a positive, supportive and professional team culture; provide guidance and coaching as needed.
• Ensure compliance with Health & Safety, COSHH, Infection Prevention & Control and relevant legislation.
• Monitor cleaning supplies and equipment; report maintenance issues or stock requirements.
• Build positive relationships with residents, respecting dignity, privacy and individual preferences.
• Collaborate across departments to create a welcoming and comfortable environment.
• Support the General Manager in maintaining presentation and cleanliness expected in a luxury care home.

Skills

Organisational skills

Communication skills

Attention to detail

Leadership

Reliability

Education

NVQ qualification

Job description

Crystal Care Collection is seeking a Head Housekeeper to lead our domestic team and maintain a luxuriously clean and welcoming home for residents. You will oversee day-to-day housekeeping, monitor standards, organise workloads and coach colleagues to deliver exceptional service.

In this role you will work closely with colleagues across the home, uphold health and safety standards, and support the General Manager to keep the home meticulously presented.