Head Housekeeper: Lead Luxury Care Home Team

Crystal Care Homes (2) Limited; Bexhill-on-Sea; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Permanent contract

Competitive pay

NVQ qualification support

Enhanced DBS check funding

Uniform provided

Refer a Friend bonus

Job summary

Crystal Care Collection in the United Kingdom is seeking a Head Housekeeper to lead the domestic team and maintain the highest standards of cleanliness in a luxury care home in Bexhill-on-Sea. The role offers a permanent contract and a structured career path with ongoing training.

You will oversee daily housekeeping operations, ensure safety and compliance, and collaborate with staff across departments to create a welcoming, comfortable environment for residents.

Qualifications

• Experience in housekeeping, preferably in a supervisory role.
• Excellent organisational and communication skills.
• Attention to detail and ability to motivate others.

Responsibilities

• Lead and support the housekeeping team to deliver high cleanliness standards.
• Ensure bedrooms, communal areas and facilities are maintained to the required standard.
• Organise daily workloads and monitor quality of tasks.
• Promote a positive team culture and provide coaching.
• Ensure compliance with Health & Safety, COSHH and infection prevention controls.
• Monitor supplies and report maintenance or stock issues.
• Build positive relationships with residents while respecting dignity and privacy.
• Collaborate with colleagues across departments to maintain a welcoming environment.
• Support the General Manager in maintaining presentation and cleanliness.

Education

NVQ qualification (or equivalent)

Job description

Crystal Care Collection in the United Kingdom is seeking a Head Housekeeper to lead the domestic team and maintain the highest standards of cleanliness in a luxury care home in Bexhill-on-Sea. The role offers a permanent contract and a structured career path with ongoing training.

You will oversee daily housekeeping operations, ensure safety and compliance, and collaborate with staff across departments to create a welcoming, comfortable environment for residents.