Head Housekeeper

RAD Hotel Group; Glasgow; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Weekly pay

4-weekly tips

Staff meal on duty

Career progression opportunities

Ongoing training and development

Uniform provided

Discounts across all RAD venues

Birthday incentive

Length of service incentive

Job summary

Dalmeny Park House Hotel, part of RAD Hotel Group, is seeking an experienced Head Housekeeper to lead the housekeeping team and uphold exceptional cleanliness and presentation across the property. You will develop staff, coordinate daily duties, and work closely with Front Office, Maintenance, F&B, and Events to ensure seamless operations.

The role emphasizes hands-on leadership, staff development, and maintaining RAD's commitment to quality and guest satisfaction.

Qualifications

• Experience in a supervisory or senior housekeeping role in a hotel or similar environment.
• Strong organisational and time-management skills.
• Excellent attention to detail and a commitment to high standards.
• Confident leadership and communication skills.
• Ability to motivate and support a team while being hands-on when required.

Responsibilities

• Lead, motivate, and support the Housekeeping team to maintain high standards.
• Oversee daily cleaning and presentation of guest bedrooms, public areas, and back-of-house areas.
• Allocate daily duties and prepare for occupancy, arrivals, departures, and events.
• Monitor housekeeping supplies, linen, and stock levels; place orders when required.
• Report maintenance issues and follow up to ensure resolution.
• Collaborate with Front Office, Maintenance, F&B, and Events teams for smooth operations.
• Support recruitment, training, and development of Housekeeping staff.
• Address guest concerns related to housekeeping professionally.

Skills

Leadership

Communication

Organisational skills

Attention to detail

Team motivation

Job description

Head Housekeeper

Dalmeny Park House Hotel

Full Time

We’re looking for an experienced and hands-on Head Housekeeper to lead our Housekeeping team at Dalmeny Park House Hotel. You’ll be responsible for maintaining high standards of cleanliness and presentation throughout the hotel, while supporting and developing the Housekeeping team to ensure our guests receive an exceptional experience.

At RAD Hotel Group, we pride ourselves on delivering exceptional hospitality, distinctive venues, and a commitment to excellence. Our award-winning collection of hotels across Scotland each has its own unique personality, but all share the same RAD values: quality, passion, and genuine care for both our guests and our people.

What You’ll Be Doing:

• Lead, motivate, and support the Housekeeping team to maintain consistently high standards.
• Oversee the daily cleaning and presentation of guest bedrooms, public areas, and back-of-house areas.
• Allocate daily duties and ensure the team is adequately prepared for occupancy, arrivals, departures, and events.
• Monitor housekeeping supplies, linen, and stock levels, placing orders when required.
• Report maintenance issues and follow up to ensure they are resolved promptly.
• Work closely with the Front Office, Maintenance, Food & Beverage, and Events teams to ensure smooth day-to-day operations.
• Support the recruitment, training, and development of Housekeeping team members.
• Address any guest concerns relating to housekeeping professionally and effectively.
• Ensure all housekeeping procedures, health and safety requirements, and company standards are followed.

What We’re Looking For:

• Previous experience in a supervisory or senior housekeeping role within a hotel or similar environment.
• Strong organisational and time-management skills.
• Excellent attention to detail and a commitment to maintaining high standards.
• Confident leadership and communication skills.
• Ability to motivate and support a team while also being hands-on when required.
• Reliable, flexible, and able to work well under pressure.
• A professional and positive approach to guest service.

What We’ll Offer You:

• Weekly pay
• 4-weekly tips
• Staff meal on duty
• Career progression opportunities within RAD Hotel Group
• Ongoing training and development
• Uniform provided
• Discounts across all RAD Hotel Group venues
• Birthday incentive
• Length of service incentive