Head Gym Manager: Lead Growth, Service & Sales

JD GROUP; Milton Keynes; On-site; GBP 32,000 - 45,000; Full time

Job summary

JD Gyms in Milton Keynes seeks an inspiring Manager to develop standards and grow membership while leading a team of Fitness Coaches and General Assistants. You will drive sales, ensure safety and cleanliness, and maintain brand standards across the facility.

The role focuses on developing a high-performing team, delivering exceptional member service, and hitting monthly targets while representing the JD Gyms ethos in the local community.

Qualifications

• Must have proven management experience within a leisure-related industry.
• Passionate about customer service and inspirational leadership.
• Proven track record in driving sales and coordinating local marketing.
• Experience as General Manager or Fitness Manager is preferred.

Responsibilities

• Ensure adherence to Health and Safety Employee Policy and Company Procedures Handbook.
• Maintain JD Gyms Brand Standard across the club.
• Conduct daily, weekly and monthly safety checks and report defects.
• Recruit and manage Fitness Coaches and General Assistants for daily operations.
• Hold regular team meetings to aid development and communication.
• Work toward and achieve sales and membership targets.
• Drive and maximise secondary spending revenue.
• Ensure the entire gym facility is clean and well maintained.
• Oversee weekly banking to minimise wastage and maximise profit.
• Maintain uniform standards across the team and facility.
• Deliver outstanding member service at all times.
• Foster a positive environment where the team enjoy coming to work.
• Act as an ambassador for JD Gyms at all times.

Skills

Management experience

Customer service leadership

Sales oriented

Team leadership

Job description

JD Gyms in Milton Keynes seeks an inspiring Manager to develop standards and grow membership while leading a team of Fitness Coaches and General Assistants. You will drive sales, ensure safety and cleanliness, and maintain brand standards across the facility.

The role focuses on developing a high-performing team, delivering exceptional member service, and hitting monthly targets while representing the JD Gyms ethos in the local community.