Senior General Manager - Milton Keynes

JD Gyms; Milton Keynes; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Gyms Milton Keynes is seeking a Senior General Manager to lead daily operations, deliver an exceptional member experience and drive growth across the club. You will manage a team, uphold brand standards and ensure health and safety compliance while delivering strong membership sales.

The role requires an inspirational leader with commercial acumen, a track record of operating a high-quality leisure facility, and the ability to motivate and develop a growing team.

Qualifications

• Proven track record of management in a leisure-related industry.
• Strong customer-service orientation and inspirational leadership.
• Proven experience in driving sales and coordinating local marketing.
• Experience as General Manager or senior operations manager in a leisure facility.

Responsibilities

• Ensure compliance with Health and Safety policies and company procedures.
• Maintain JD Gyms Brand Standard.
• Conduct regular safety checks on premises and equipment.
• Recruit and manage Fitness Coaches and General Assistants to cover daily operations.
• Hold regular team meetings to develop staff and communicate updates.
• Achieve sales and membership targets and drive secondary spending.
• Maintain high standards of cleanliness across the gym.
• Oversee banking processes to minimise wastage and variance.
• Ensure uniform standards across staff and facilities.
• Deliver outstanding member service and ambassadorial presence for JD Gyms.

Skills

Leisure management

Customer service

Sales & marketing

General management

Job description

Senior General Manager - Milton Keynes

We are an exciting, award winning gym chain that is quickly expanding across the UK and taking the sector by storm. We invest in fitting out our clubs to create top quality, stylish environments for our members. Excellent class timetables and robust on the ground teams are a key part in delivering our outstanding fitness offering, so we are always on the lookout for fresh talent.

Role overview:

This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy and determination to drive and develop the business. We're looking for a manager with the experience of developing the standards and reputation of this new gym whilst nurturing a growing membership base and team.

Responsibilities

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
• Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered.
• Hold regular team meetings to aid development and keep everyone updated.
• To work towards and aim to achieve all sales and membership targets that are set.
• To drive and maximise secondary spending revenue.
• To ensure the whole of the gym facility is of the highest standard of cleanliness.
• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit.
• To ensure uniform standards are being adhered to by all team members and yourself.
• To always deliver outstanding member service.
• To help create an environment where the team enjoy themselves whilst at work.
• To always be an ambassador of JD Gyms.

Skills and Experience

• Must have a proven and successful track record of management experience within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team.
• Ideally will have experience as a General Manager overseeing all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function

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Benefits

• staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.

We know our colleagues work tirelessly to make JD Gyms the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. Thank you for your time.

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