Gym General Manager: Lead, Grow & Deliver Elite Service

Naylor's Equestrian Llp

West Bromwich

On-site

GBP 35,000 - 48,000

Full time

14 days+

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Job summary

JD Gyms is looking for an inspirational leader to drive and develop the business, nurture a growing membership base and team. The role requires commercial ability, energy and determination to elevate standards and reputation across the gym.

You will recruit and manage Fitness Coaches and General Assistants, uphold health and safety policies, maintain JD Gyms Brand Standard and deliver outstanding member service while working to sales targets and ensuring high cleanliness and profit through

Qualifications

Must have a proven and successful track record of management experience within a leisure related industry.
Must be passionate about customer service and be an inspirational leader in the way they manage.
Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team.
Ideally will have experience as a General Manager overseeing all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function

Responsibilities

Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
Responsible for adhering to and maintaining the JD Gyms Brand Standard.
Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered.
Hold regular team meetings to aid development and keep everyone updated.
To work towards and aim to achieve all sales and membership targets that are set.
To drive and maximise secondary spending revenue.
To ensure the whole of the gym facility is of the highest standard of cleanliness.
To manage the weekly banking process so that wastage and variance is minimal, maximising profit.
To ensure uniform standards are being adhered to by all team members and yourself.
To always deliver outstanding member service.
To help create an environment where the team enjoy themselves whilst at work.
To always be an ambassador of JD Gyms.