Head Coach - Store Leadership & Team Excellence

Nike Inc; Greater London; On-site; GBP 42,000 - 68,000; Full time

Benefits offered by this job

Salary review aligned with market

Monthly bonus payments

Employee discounts

Benefits package

Pension & share schemes

Career development

Leadership training

DEI focus

Staff dress code

Access to sports activities

Nike moments

Job summary

Nike Inc in Greater London is seeking a Head Coach to lead a memorable store experience. You will create a welcoming environment, coach and develop a diverse team, manage day-to-day operations and budgets to hit sales targets, and champion Nike’s customer service standards.

This role offers an attractive salary that grows with market conditions, monthly bonus potential, employee discounts, pension and share schemes, and ongoing leadership training in a dynamic, DE&I focused environment.

Qualifications

• Some experience in retail and/or leadership positions
• Very good command of English language (written and spoken)
• Experience and competency in serving exceptional consumer service
• Ability to coach and develop a strong team
• Strong focus on communication
• Flexibility to work in shifts and weekends

Responsibilities

• Create a welcoming environment in the store to provide a unique shopping experience for our consumers
• Build, lead, and develop a diverse team and ensure an excellent work atmosphere
• Manage store budgets and operations to reach sales targets, optimize services and improve consumer satisfaction
• Support and implement Nike’s strategy in your store (e.g. sustainability, membership, digital services)
• Provide insights for an optimized positioning of the store in the local region
• Ensure that the store complies with all Nike standards and guidelines
• Cooperate with your business partners across stores and HQ

Skills

Retail leadership

Team development

Excellent communication

Customer service

Budget management

English proficiency

Job description

Nike Inc in Greater London is seeking a Head Coach to lead a memorable store experience. You will create a welcoming environment, coach and develop a diverse team, manage day-to-day operations and budgets to hit sales targets, and champion Nike’s customer service standards.

This role offers an attractive salary that grows with market conditions, monthly bonus potential, employee discounts, pension and share schemes, and ongoing leadership training in a dynamic, DE&I focused environment.