Head Coach: Store Leader & Team Builder

Nike; Greater London; On-site; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Salary progression

Monthly bonus

Employee discounts

Benefits package

Pension & Share scheme

Career development

Leadership training

DE&I culture

Staff uniforms

Sports activities

Unique Nike moments

Job summary

Nike is seeking a Head Coach for our NIKE Retail Stores to lead a diverse team and deliver an exceptional shopping experience. You will shape store culture, coach leaders, and drive performance while upholding Nike standards across operations and customer service.

The role emphasizes budget awareness, local market positioning, and collaboration with stores and HQ. Strong English communication and leadership are essential, with a passion for sport and Nike values guiding daily decisions.

Qualifications

• Some experience in retail and/or leadership positions.
• Very good command of English language (written and spoken)
• Experience and competency in serving exceptional consumer service
• Ability to coach and develop a strong team
• Strong focus on communication

Responsibilities

• Creating a welcoming environment in the store to provide a unique shopping experience to our consumers.
• Building, leading, and developing a diverse team and ensuring an excellent work atmosphere
• Managing store budgets and operations to reach sales targets, optimize services and improve the consumer satisfaction
• Supporting and implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services)
• Providing insights for an optimized positioning of the store in the local region
• Ensuring that the store complies with all NIKE standards and guidelines
• Cooperating with your business partners across stores and HQ

Skills

Leadership

Retail experience

Team development

English proficiency

Job description

Nike is seeking a Head Coach for our NIKE Retail Stores to lead a diverse team and deliver an exceptional shopping experience. You will shape store culture, coach leaders, and drive performance while upholding Nike standards across operations and customer service.

The role emphasizes budget awareness, local market positioning, and collaboration with stores and HQ. Strong English communication and leadership are essential, with a passion for sport and Nike values guiding daily decisions.