Head Coach, Retail Leader with Bonus & Benefits

Nike Inc; Grays; Hybrid; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Monthly bonus

Employee discounts

Pension & share scheme

Training & development

Diversity & Inclusion

Job summary

NIKE, Inc. operates a global retail network seeking a Store Head Coach to lead a diverse team and deliver exceptional customer experiences. You will manage budgets, drive sales targets, and implement NIKE strategies in-store, including sustainability and digital services.

A passion for sport and strong English communication are essential for this leadership role. Join NIKE to grow with industry leaders, receive regular leadership training, and enjoy an environment that values diversity, equity

Qualifications

• Substantial, demonstrable, management experience.
• Experience with retail operations, budgeting, planning, customer service, sales and people leadership and management.
• Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer.
• Proficient in Microsoft Office products and retail business systems.
• Ability to communicate in English.
• Ability to build, lead and manage high-performing teams.
• Ability to utilize tools to support conflict resolution and employee coaching and counseling.
• Ability to work weekends, evenings and holidays as needed.

Responsibilities

• Creating a welcoming environment in the store to provide a unique shopping experience to our consumers.
• Building, leading, and developing a diverse team and ensuring an excellent work atmosphere.
• Managing store budgets and operations to reach sales targets, optimize services and improve consumer satisfaction.
• Supporting and implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services).
• Providing insights for an optimized positioning of the store in the local region.
• Ensuring that the store complies with all NIKE standards and guidelines.
• Cooperating with your business partners across stores and HQ.

Skills

Leadership

Retail operations

Budgeting

Planning

Customer service

People leadership

Communication

Flexibility

Tools

Microsoft Office

Job description

NIKE, Inc. operates a global retail network seeking a Store Head Coach to lead a diverse team and deliver exceptional customer experiences. You will manage budgets, drive sales targets, and implement NIKE strategies in-store, including sustainability and digital services.

A passion for sport and strong English communication are essential for this leadership role. Join NIKE to grow with industry leaders, receive regular leadership training, and enjoy an environment that values diversity, equity