Head Coach — Retail Store Leader & Team Builder

Nike; Tunbridge Wells; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Monthly bonus

Employee discounts

Pension & Share scheme

Career development

Staff training

DE&I focused culture

Job summary

Nike in Tunbridge Wells is seeking a Head Coach to lead a high-performing retail team and deliver an exceptional shopping experience. You will coach and develop staff, manage budgets and store operations, and drive sales while upholding Nike standards and a culture of DEI.

Join a dynamic environment with ongoing leadership training, bonus potential, employee discounts, and career progression opportunities.

Qualifications

• Passion for Nike and sport.
• Some experience in retail and/or leadership positions.
• Very good command of English (written and spoken).
• Experience and competency in serving exceptional consumer service.
• Ability to coach and develop a strong team.
• Strong focus on communication.
• Flexibility to work in shifts and on weekends.

Responsibilities

• Creating a welcoming environment in the store to provide a unique shopping experience to our consumers.
• Building, leading, and developing a diverse team and ensuring an excellent work atmosphere.
• Managing store budgets and operations to reach sales targets, optimize services and improve the consumer satisfaction.
• Supporting and implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services).
• Providing insights for an optimized positioning of the store in the local region.
• Ensuring that the store complies with all NIKE standards and guidelines.
• Cooperating with your business partners across stores and HQ.

Skills

Retail leadership

Team development

Customer service

English language

Budget & operations

Communication

Job description

Nike in Tunbridge Wells is seeking a Head Coach to lead a high-performing retail team and deliver an exceptional shopping experience. You will coach and develop staff, manage budgets and store operations, and drive sales while upholding Nike standards and a culture of DEI.

Join a dynamic environment with ongoing leadership training, bonus potential, employee discounts, and career progression opportunities.