Head Bartender - Bars

Hippodrome Casino Limited (trading as The Hippodrome Casino); Greater London; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Hospitality tronc

50% discount in restaurants & bars

30% off Magic Mike Live tickets

Enhanced maternity & paternity pay

Employee assistance programme

Job summary

The Hippodrome Casino is seeking a Head Bartender to lead the Bars team across God’s Rooftop, gaming departments and Paddy’s Sportsbook. You’ll maximise profitability while upholding top service standards and best practices.

Lead operations on shift, coach bar staff, manage stock and drive premium product sales, with flexibility for late nights and weekends.

Qualifications

• Proven experience as a Senior Bartender/Head Bartender in a premium venue.
• Strong leadership and team management skills.
• Deep knowledge of cocktails, spirits, and bar operations.
• Excellent communication and organisational abilities.
• A passion for hospitality and guest service.

Responsibilities

• Lead bar operations on shift, ensuring smooth, efficient, and high-quality service.
• Deliver exceptional guest experiences, handling queries and resolving issues professionally.
• Set and maintain high standards of service, presentation, and team performance.
• Support and coach the bar team, ensuring strong product knowledge and consistent drink quality.
• Manage peak service periods, adapting staffing and workflows to meet demand.
• Oversee cocktail preparation, bar setup, and adherence to recipes and specifications.
• Ensure accurate cash handling, POS use, and end-of-shift procedures.
• Support stock control, minimise wastage, and maintain organised bar areas.
• Promote premium products and maximise sales opportunities.
• Work collaboratively with wider teams and provide feedback to management on performance and operations.

Skills

Leadership

Cocktails knowledge

Team management

Communication

Guest service

Job description

We’re looking for a talented Head Bartender to join ourBars team which serves the God’s Rooftop, the gaming departments and the brand-new Paddy’s Sportsbook. You’ll be responsible for maximising profitability whilst ensuring the highest standards of best practice and service standards are maintained.

ey Responsibilities :

• Lead bar operations on shift, ensuring smooth, efficient, and high-quality service.
• Deliver exceptional guest experiences, handling queries and resolving issues professionally.
• Set and maintain high standards of service, presentation, and team performance.
• Support and coach the bar team, ensuring strong product knowledge and consistent drink quality.
• Manage peak service periods, adapting staffing and workflows to meet demand.
• Oversee cocktail preparation, bar setup, and adherence to recipes and specifications.
• Ensure accurate cash handling, POS use, and end-of-shift procedures.
• Support stock control, minimise wastage, and maintain organised bar areas.
• Promote premium products and maximise sales opportunities.
• Work collaboratively with wider teams and provide feedback to management on performance and operations.

What We’re Looking For:

• Proven experience as a Senior Bartender / Head Bartender in a premium venue.
• Strong leadership and team management skills.
• Deep knowledge of cocktails, spirits, and bar operations.
• Excellent communication and organisational abilities.
• A passion for hospitality and guest service.
• Flexibility to work late nights and weekends.

What We Offer:

• Inclusion in the hospitality tronc.
• 50% discount in the Hippodrome Casino's restaurants & bars.
• 30% off Magic Mike Live tickets for friends and family.
• Enhanced maternity & paternity pay.
• Mental health and wellbeing support through our Employee Assistance Programme.
• Access to discounts for many retailers, leisure, food and entertainment establishments.
• Season ticket loans.
• Salary exchange Cycle to Work & Tusker electric vehicle schemes.
• Excellent foreign exchange rates.
• Life assurance.
• Company pension.