Head Bartender

Rocco Forte Hotels Group; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Discounted hotel rates

50% discount on Food and Beverage

Meals on duty

Employee assistance programme

Pension scheme

Job summary

Rocco Forte Hotels is seeking an experienced Head Bartender for Donovan Bar at Brown's Hotel in London. You will lead by example, delivering outstanding service, and showcasing expert knowledge of wine, spirits, and cocktails to create memorable guest experiences.

You will collaborate with management to maintain high standards, train staff, and drive drinks development and profitability while upholding the brand’s luxury hospitality ethos.

Qualifications

• Experience in a high-quality hospitality environment.
• Ability to lead by example and develop the team.

Responsibilities

• Lead the Donovan Bar team with exceptional service and guest focus.
• Train and develop staff, drive drinks development and menu innovation.
• Ensure adherence to policies, quality control, and bar profitability.

Skills

Wine knowledge

Spirits knowledge

Cocktail expertise

Leadership

Team collaboration

Job description

Our hotel

Brown's Hotel, London's first hotel, has a rich history since its opening on Albemarle Street in 1832. Over the years, it has become a prestigious landmark, welcoming distinguished guests from various walks of life. Situated in the heart of Mayfair, the hotel offers guests easy access to iconic locations such as Bond Street's luxury boutiques, Dover Street Market, The Royal Academy of Arts, and a wide selection of independent art galleries.

As part of the Rocco Forte Hotels group, Brown's Hotel embodies the brand's philosophy of blending local character with world-class hospitality. Rocco Forte Hotels is a collection of iconic establishments that celebrate the uniqueness of each location, allowing team members to express their authentic selves while ensuring that every guest enjoys a personalized, local experience.

Your key responsibilities

We are seeking an experienced and passionate Head Bartender within our Donovan Bar who has exceptional knowledge of wine, spirits, and cocktails, and a proven track record within a high-quality hospitality environment.

As Head Bartender, you will lead by example, delivering outstanding service and creating memorable experiences that consistently exceed guest expectations. You will be a confident communicator, an inspiring team player, and a knowledgeable drinks specialist who is passionate about developing both yourself and those around you.

Working closely with the management team, you will be responsible for maintaining and enhancing the high standards, policies, and procedures relating to food and beverage service. You will play a key role in staff training and development, guest satisfaction, drinks and menu development, quality control, and the overall profitability of the bar.

As a valued part of the Forte family, you will:

• Tailor your approach to achieve high-quality results and exceed expectations.

• Deliver discreet, understated, and timely service, always going the extra mile to ensure satisfaction.

• Taking ownership of your role, performing with excellence in line with departmental standards.

Who we are looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for a team member who brings:

• A genuine passion for delivering exceptional, unrivalled 5-star service, ensuring everyone feels valued and respected.

• A positive attitude and a willingness to learn, adapt, and grow within the hospitality industry.

• Enthusiasm and a strong work ethic.

• The ability to work in a fast-paced environment & handling multiple tasks.

• The ability to create personalized, memorable experiences and build lasting relationships with our guests and team members

• Independence while collaborating effectively within teams and across departments.

• A commitment to maintaining high standards of hygiene, health, and safety.

Why join us at Rocco Forte Hotels?

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels - £25/€30 per night

• 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products

• Extensive learning and development opportunities

• Meals on duty

• Social activities and events

• Recognition programs & Annual awards

• Pension Scheme

• Season Ticket Loan / Cycle to Work Scheme

• Employee Assistance Programme