Kitchen Porter

Rocco Forte Hotels Group; Greater London; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discounted rates across iconic hotels

25/€30 per night

50% discount on Food & Beverage

25% discount on Spa Treatments

20% discount on Health Spa products

Learning and development opportunities

Meals on duty

Social activities and events

Recognition programs

Annual awards

Pension Scheme

Season Ticket Loan / Cycle to Work

Employee Assistance Programme

Job summary

Brown's Hotel, part of the Rocco Forte Hotels group in London, is seeking Kitchen Porters to uphold top hygiene and safety standards in kitchens and storage areas. You will support deliveries, assist with prep, and contribute to a discreet, high-quality service culture.

Ideal candidates are driven, adaptable, and able to work in a fast-paced environment, delivering memorable guest experiences while maintaining exceptional cleanliness and teamwork across departments.

Qualifications

• Demonstrates a genuine passion for delivering exceptional service.
• Shows a positive attitude and willingness to learn and grow in hospitality.
• Exhibits enthusiasm and a strong work ethic.
• Thrives in a fast-paced environment and can juggle multiple tasks.
• Creates personalized, memorable guest experiences and builds relationships.
• Balances independence with effective teamwork across departments.
• Maintains high standards of hygiene, health and safety.

Responsibilities

• Maintain immaculate standards of hygiene in the kitchen and storage areas.
• Assist with deliveries and general prep to support the team.
• Deliver discreet, timely service and go the extra mile to ensure guest satisfaction.
• Take ownership of responsibilities and perform with excellence to department standards.

Skills

5-star service

Positive attitude

Enthusiasm

Fast-paced environment

Multi-tasking

Personalized service

Independence

Hygiene & safety

Job description

Our Hotel

Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welcoming distinguished guests. Located in the heart of Mayfair, it offers easy access to Bond Street’s luxury boutiques, Dover Street Market, The Royal Academy of Arts, and independent galleries. Brown's embodies Rocco Forte Hotels' philosophy of blending local character with world-class hospitality.

Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

Your key responsibilities

As a member of our dedicated team of KitchenPorters, you will be integral in maintaining immaculate standards of hygiene, health and safety in the kitchen and storage areas. Daily duties could include anything from ensuring the floors and food prep areas are spotless to helping the team with deliveries, so a can-do attitude and willingness to muck in are essential.

As a valued part of the Forte family, you will:

• Tailor your approach to achieve high-quality results and exceed expectations.
• Deliver discreet, understated, and timely service, always going the extra mile to ensure satisfaction.
• Taking ownership of your role, performing with excellence in line with departmental standards.

Who we are looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:

• A genuine passion for delivering exceptional, unrivalled 5-star service, ensuring everyone feels valued and respected.
• A positive attitude and a willingness to learn, adapt, and grow within the hospitality industry.
• Enthusiasm and a strong work ethic.
• The ability to work in a fast-paced environment & handling multiple tasks.
• The ability to create personalized, memorable experiences and build lasting relationships with our guests and team members
• Independence while collaborating effectively within teams and across departments.
• A commitment to maintaining high standards of hygiene, health, and safety.

Why join us at Rocco Forte Hotels?

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels - £25/€30 per night
• 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
• Extensive learning and development opportunities
• Meals on duty
• Social activities and events
• Recognition programs
• Annual awards
• Pension Scheme
• Season Ticket Loan / Cycle to Work Scheme
• Employee Assistance Programme